In my current company, any system problems that IT want to inform the users about have to go via the marketing department. As the marketing department are both gramatically-challenged and technically lacking, their missives tend to result in a flood of calls to the help desk asking for a translation.

To make matters worse, by the time marketing have finished rewriting the original IT message to remove any technical words and any likelihood of it being understood by the recipients, the system problem has often already been rectified.