I've been with softsyshosting for 2 years. I finally found them after struggling with Netfirms for over a year. Netfirms is the worst host ever. You think you've seen bad hosts. But think about the worst host you've ever had. Netfirms are what they're aspiring to be, but failing. Nobody comes close to Netfirms.

OK, for softsyshosting, I've had to email them a few times and they've always responded fast. I once asked for a MySql upgrade and they did it for everyone (a bit concerning but alright). Pretty good with traffic too.