Is there anyone from San Jose, California?
Can any one recommend me a good lawyer from there?
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Is there anyone from San Jose, California?
Can any one recommend me a good lawyer from there?
I wouldn't waste my time if I were you. Whatever lawyer you get won't be able to do much against whatever army of lawyers they have. Besides whatever happened to you to make you want to sue them is probably covered somewhere 20 pages deep in the user agreement you accepted when you made your account.
They owe me $261.00 which I am not able to withdraw...
so you have 261 as your paypal balance, but it will not let you withdraw to your linked bank acct?
Yes. Paypal is not even letting me register/Link my bank account. I have sent them many emails in the last 8 months but they haven't helped me....
Can't you just request a check?
They don't have that facility. If there is then I am not aware of it...
Let me check their website again...
Are you actually in California, or are you actually in India like your profile says?
I am in India
I suppose that could have something to do with the limitations/differences you have there. I am sure the site works differently for US only type transactions and bank accounts. I have no idea how international stuff is handled.
I'm not sure how it works in the US, but you should be prepared to cover all the costs of the litigation from start, and expect to get it back only after the trial is over, and you actually win. In the other case be prepared to pay their and the court costs too. Not sure if all that is worth $261.
You have a point... and that is the reason I wanted to take a professional opinion from a lawyer based in Cali.Quote:
Originally Posted by baja_yu
I doubt $261 would cover much more than a standard letter from a typical lawyer.
Is this is a bank account / paypal issue?? Are they saying you can't have the money or saying that you can't link your paypal account to an Indian bank account?
Why not just spend the dough on something you need? Paypal is a fairly common payment gateway, so you can pay from this account for any ebay or other purchases.
.
The problem is they are not saying anything...Quote:
Are they saying you can't have the money or saying that you can't link your paypal account to an Indian bank account?
I have a bank account with 3 major banks and I have tried activating them but it is a problem with Paypal and they are keeping mum about it!!!!
No resolutions have been offered by them at all and I have their emails as proof :mad:
Now the question is do email hold good in US Courts?
Wish I could do that....Quote:
Originally Posted by honeybee
They have restricted my account so can't even use it... :afrog:
Did you try using Skype or a direct call to them? You will get answers directly that way, and much quicker.
Won't an International Call from India to US be very expensive?
You think suing them will be cheaper?
But I do stand a chance or don't I? Probably this is the reason why I wanted a professional advice....
Anyone from there?
To be honest, some guy from India contacting an attorney in the US to sue a giant company like paypal over 261 dollars, is not going to get you very far here. That is just the reality of it. The lawyer would need to be paid well over 261 bucks before he would even look into the matter. Like others have said, you would have to actually win a case (and we don't even know right now that you even have a case) in order to TRY to get court costs and legal fees paid back to you.
It sounds like you have a suspended paypal account, and you can say you have no idea why, or that paypal is screwing you over, but they don't just go suspending accounts randomly. Something with regards to your account status had to change between you first opening it, and now.
Actually, with most lawyers, that advice costs too. And it's possible (dont know for sure, dont use PayPal) they have Skype as a contact support option. If not, skype credits are cheap, you can call the US for 1.7 cents per minute using Skype.That gives you almost an hour for $1. I looked at PayPal, they have phone support, but I cant get any details unless I log in, and I dont have an account.
Being that skype is owned by ebay, and paypal is owned by ebay, you would expect them to. However I don't think paypal has much in the way of a consumer line call center (I know they have contact info when you have business services through them).
Can't oversees callers call toll free US numbers for free, or does that not work over seas?
You may be right. I think calling toll free numbers using Skype is also free. So if they have one, there you go.Quote:
Originally Posted by kleinma
The only number they have is
PayPal Customer Service:
1-402-935-2050
Does anyone have a skype id of paypal?
If you can call toll free numbers, try 888-215-5506
Do I have to use that from skype?
Yes, if you want the call to be free.Quote:
Originally Posted by koolsid
I don't know. That is a toll free number to call paypal customer service, and I don't need to use Skype to call it, but I also don't know how things work in India, and if from India, you can call US toll free numbers or if they are blocked on the US side of things, etc..
It can't hurt to try to call it from a regular phone...
Try from Skype first. Toll free numbers are (usually) not toll free if called from outside the country they are issued in.
If you try it from a regular phone, if it is not toll free, you will get a recorded message saying so, so you can end the call right away and avoid paying a large bill. In my country, we get billed for listening to the message to, so don't try it to often :)
If I was still at my old job, I'd offer to stop in on my way home - the call center is just down the street from where I used to work. But now it's a trip to the other side of town and isn't easy to get to from here.
-tg
Coolsid I would just be as patient as possible. Keep trying to contact PayPal. I've used PayPal for years and haven't ever had any serious problems with them. They may have a very good reason for doing what they have.
1.) If you're suing for less then a 1000$ your case would go to small claims court
2.) 90% of small claims cases do not require an attorney
3.) However almost all small claims cases require you to be present during the proceedings
Even if you were to take them to court the cost of your airfare would negate the reason you went. Now, you could bank on the fact that most major companies would rather settle out of court for small claims rather then fight them, but still it would be a lot better if you just called the company and found out what you could do (as has been said numerous times lol). Provided you haven't violated their user agreement you are entitled to your funds.
Good luck, pay pal CSR's can be a major PITA to work sometimes.
Just call them up. From a regular mobile phone with regular service (Airtel or similar), charges will be around Rs 7 per min or something like that. Some even provide you service like pay Rs 100 and make international call for Rs 2 per minute.
Or you can visit a nearest Sify center and make a call from there. They charge you like Rs 5 per minute.
An international call to US from India is quite cheap nowadays.
In my opinion, you are stuffed.
PayPal is not a regulated financial institution. I don't believe they have any legal obligation to pay you anything, even if they say they will. The only angle I can think of to tackle them via is bad PR and there are so many complaints about PayPal already out there that I doubt they even care.
Then they should tell me what that reason is ;) instead of keeping mum!!!!Quote:
Originally Posted by EntityX
Can't you send the amount to someone you know?
Unless, I am mistaken you should be going after your bank. They don't have withdrew facilities. Also, what is the reason they owe you the money? If it was because you sold something over the internet are you sue the buyer isn't shifty?Quote:
Originally Posted by koolsid
@Dee-U: Post No 16
@NW: No I didn't buy anything. I am a freelance coder. Also I spoke to my bank. They informed me that it was a problem with Paypal.
Contact the Better Business Bureau. File a complaint with them via the net, they will harrass them a little bit for you. Either pay pal replies to your complaint or they don't. If they don't, they get a bad mark from the BBB. Not a huge deal, but can sometimes be effective in making the company respond. I've done it several times with good results. (not against pay pal, but similar situations)
http://sanjose.bbb.org/Home.aspx
Well that is something to start with...Quote:
Originally Posted by demotivater
Something from their website...
Do I need to click 'click here' :blush: Not too good with US Geog.Quote:
First, please be aware that we can process complaints only on companies which operate within our service areas of in Santa Clara, San Benito, Santa Cruz, and Monterey If your complaint meets this requirement, please continue with this form.
If your complaint is against a business outside our service area, please click here.
My opinion is you are still totally wasting your time with any efforts to try to bring legal action (or any action) against paypal. I don't think they are trying to steal your 260 bucks. There obviously is something else going on. Why did they lock out your account?
No explanation given and that is the best part!!!! :afrog:Quote:
Why did they lock out your account?
The explanation which I was given initially was that my account is not activated. They told me to activate it using the Credit card or by registering my bank with them. I don't have a credit card and they won't let me register my bank( I tried 3 different International Banks) and they won't tell me why can't I register... Their website says it does... The email from the CSE mentioned that I can.... After that they never replied back to me... I sent them at least 5-6 emails....
Edit: BTW it is not locked... It has transaction restrictions.... i.e I can receive money but cannot buy anything... cannot withdraw it... cannot send it to anyone...
I recently sold a Netbook on eBay and accepted a payment into my Paypal account. Paypal told me the payment would be held for up to 21 days. After a couple of days of them not replying to my email's, I filed a complaint with the BBB. My payment was released yesterday. Paypal sent me a long apologetic message via the BBB.
Paypal is catching a lot of flack because of their new policy. Some are accusing them of withholding payments so they can pad the bank accounts with extra interest.
If I understand this properly, only those with low selling activity on eBay get restricted in this way. Once a person sells enough, the delayed payments end. Don't quote me on this...
@Storm: Any comments/Suggestions on post 41?
I don't know California, but googling brought up that BBB site. Maybe MartinLiss knows??
Barring legal action, BBB is your best alternative. Can't hurt to send them an email and ask if that BBB office is the correct place to start.
Quote:
Originally Posted by koolsid
When I filed my complaint, I typed in the company name, Paypal, and a list came up. The nearest BBB office was in Silicon Valley, CA. That's where my complaint went. The BBB appears to have areas of responsibility. So, there's nothing wrong with it going to CA.
Thanks Storm. I have submitted my complaint... Let see now what happens....
My best advice is try not to be too bothered by having that $ 261 tied up. I don't think you're going to lose it. I think eventually you'll be able to get access to it again. The more money one has the less an amount like that should bother you but if finances get tight and you need the money then it can be difficult. I've been in situations where I had almost no money in the bank and bills to pay. That's the kind of situation where I could see $ 261 would make a big difference. There are some people that might have a lot of money in the bank, everything is paid for and they have no debts and they are still bothered by something like that. I would tell them don't be so concerned about money. That doesn't mean abandon your right to the money but just relax a little. Anxiety won't help the situation even in the slightest. Think about someone who is penniless and be grateful for what you have.
I still think calling them by phone would get you answers and a solution much quicker.
I think 5 months is more than relaxing ;) What say?Quote:
Originally Posted by EntityX
@baja: I am still toying with the idea...
Yes, then you need to submit the form that appears.Quote:
Originally Posted by koolsid
Thanks NW. I have already done that. See post 48.Quote:
Originally Posted by Nightwalker83
Update:
@demotivater/Storm: Thanks to you... I am finally pleased. BBB has forwarded my case to Paypal and Paypal actually has replied!!!
These BBB guys are amazing!!!!
Will keep this post updated...
excellent news, good luck.
Thanks mate...
Good stuff, hope it goes well.
Hey sid, I got a news for you.
I was having a Paypal account(which was not verified/linked with a bank) and I got about 230$ in my paypal account (for doing some jobs).
After that, I went for linking it with my bank account (it's UCO bank). And upon linking, they said that, they have deposited 2 small deposits in my account for verification. I need to check my bank account and enter those amount that PayPal had deposited, in PayPal website for confirming the account.
When I checked my Bank account, I found that, there's a single deposit by NEFT and the amount is Rs. 2.08
So, enquired about it via email to PayPal and they responded that, the bank might have converted the money and entered it as a single deposit in my bank account. And told me to ask about this to the bank.
So, I went to the bank and the manager checked the account and told that, it's true. PayPal have deposited 2 small deposits. One is Rs. 1.02 and the other is Rs. 1.06.
Then I went back to my home and logged into my PayPal account. But the "Confirm Bank account" was not there in the Paypal site. So, I asked about it via a mail to PayPal and they said that, it was a technical problem and they will be solving it soon. And the only option for me is to use the Debit/Credit card for linking. I was sad and went to the bank after two days and applied for a Debit card and I got one. They told that, it will take about 5 days for the activation of the card. So, I was waiting and yesterday, when I logged into my PayPal, the old option "Link/Confirm Bank account" option was available.
I used that option and entered the two amounts (1.02 and 1.06). And I got my account as verified one !
I have used the "Withdraw" option yesterday itself, for withdrawing an amount of 160$. It is expected to be credited in my account within 5 days (May 26th). So, I'm waiting for that.. :)
I got replies to all the mails that I've send to them. I will post the status after May 26th. ie. whether the money is credited into my Bank account or not.
Did you got your money back ? What's the position of your case ?
I don't see anything !Quote:
Originally Posted by koolsid
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