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Thread: When you have done IT support...

  1. #1

    Thread Starter
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    When you have done IT support...

    Well.
    I have a Samsung 32 HD new TV and yesterday I run into a bizarre issue.
    The sound was not there, not on channel or HDMI. I closed opened the TV, check diagnostics but nada.
    Then I suddenly remembered that I have an IT education(God forbid), putted the cape and the mask and unplugged the TV for 30 seconds and plugged it in again.
    Problem solved, finger raised.
    Samsung TV's are only great for one and only thing. Their display. Brilliant colors but everything else is problematic.
    Also another time I needed to put the IT suit was when I was opening the PC and the TV channels stopped reception. That was an HDMI issue, if the cable was plugged and the PC open it interfered with the TV channels.
    So I have a 2 in 1 HDMI switch that I click and "kill" the active HDMI when I want to switch to TV and not close the PC. Again, problem solved, finger raised.
    ἄνδρα μοι ἔννεπε, μοῦσα, πολύτροπον, ὃς μάλα πολλὰ
    πλάγχθη, ἐπεὶ Τροίης ἱερὸν πτολίεθρον ἔπερσεν·

  2. #2
    PowerPoster jdc2000's Avatar
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    Re: When you have done IT support...

    Another TV / PC issue:

    I have a TCL TV that has a cable box connected to it, as well as a DVD player and a PC. If the cable box is not powered on, the HDMI ports are not active and you do not see any display from either the PC or DVD player when you switch to those HDMI ports.

  3. #3

    Thread Starter
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    Re: When you have done IT support...

    Lately I have a strange issue with my work PC.
    And mind you the PC is an HP core i7 2 years old good one in specs (except the VGA) .
    When I turn the visual studio, sometimes it give 3 lines of error on the upper corner and then complains about a low memory thing and the screen turns black!
    After that I connect and disconnect the HDMI cable and the screen turns back on and after that the PC is semi responsive. P.e. I cannot do a copy paste of close the visual studio properly.
    Then I have to do a restart to fix it. I haven't look at the logs as I'm up to my neck in work but I have to find some time to do so.
    This is probably my turf so I don't think I would get a direct advice from the forum so that's why I'm not raising it as an issue but since we are talking about electric device miracles, I thought I should bring it up.
    The first thing tho and more obvious seems to be a memory gone bad. I hope I don't open it and se Kioxia. That would be a bull's eye.
    (and yes the PC was not spected be me, else it would not have been HP as lately they are second worse only to Lenovo)
    ἄνδρα μοι ἔννεπε, μοῦσα, πολύτροπον, ὃς μάλα πολλὰ
    πλάγχθη, ἐπεὶ Τροίης ἱερὸν πτολίεθρον ἔπερσεν·

  4. #4
    PowerPoster jdc2000's Avatar
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    Re: When you have done IT support...

    That sounds like a video adapter memory issue. A memory test might be worthwhile. Also, what video adapter is built into that laptop? If it is AMD (Radeon) based, that would explain it.

  5. #5

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    Re: When you have done IT support...

    I actually opened a issue on the main vb forum but not it's not a Laptop and not a Radeon, it's a build in intel.
    The PC is top notch but the video suck as I've said. I have disable all SQL servers services and analysis as I don't use em on the main PC as when the crashed happen the top memory usage is VS,Firefox and SQL .
    If this happens again I might try to replace the memory and if it continues add another 16 GB (company's money).
    Will see.
    ἄνδρα μοι ἔννεπε, μοῦσα, πολύτροπον, ὃς μάλα πολλὰ
    πλάγχθη, ἐπεὶ Τροίης ἱερὸν πτολίεθρον ἔπερσεν·

  6. #6
    PowerPoster jdc2000's Avatar
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    Re: When you have done IT support...

    Some Intel video adapters are also not very good. You might want to consider adding an nVidia video card.

  7. #7
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    Re: When you have done IT support...

    add another 16 GB
    If you already have 16GB that should be more than enough. I ran all those things on my last PC with 16Gb and never had a problem. It also had a built in video controller. I checked my memory usage once in a while and never really seen it much over 8Gb.

    But for some reason I still got 32Gb ram on my newest machine. lol

  8. #8

    Thread Starter
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    Re: When you have done IT support...

    Depends.
    I have 3 SQL open , multiple VS open and on top of that I have SQL servers services and Analysis Services running that are not needed.
    Also I'm not always able to shut down the PC but that might not be the problem(PC constantly open) as it did that with one day open PC.
    That why I have multiple suspicious.
    1)Service open (solved)
    2)Problematic memory
    3)Git component with memory leak
    4)Video adapter. The adapter is intel UHD graphics 630 latest drivers. I've seen some post with issues, one with blank screen by only one person but not a memory leak issues. I'm not sure they would approve a nvidia card tho
    ἄνδρα μοι ἔννεπε, μοῦσα, πολύτροπον, ὃς μάλα πολλὰ
    πλάγχθη, ἐπεὶ Τροίης ἱερὸν πτολίεθρον ἔπερσεν·

  9. #9
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    Re: When you have done IT support...

    I'd keep the task manager open and periodically check how much memory your using.
    Intermittent problems are the worse. Good luck

    The error might be misleading and not be a memory issue at all.
    Last edited by wes4dbt; Dec 20th, 2024 at 01:26 PM.

  10. #10
    Super Moderator Shaggy Hiker's Avatar
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    Re: When you have done IT support...

    I have 8GB on one Surface Pro, yet it has no issue with SQL Server, several instances of VS2022, LibreOffice Writer, and Chrome or Edge, all running at once. I don't think your main system RAM is the issue, but video RAM...well, perhaps that.
    My usual boring signature: Nothing

  11. #11

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    Re: When you have done IT support...

    I'm not sure how would I go about and capture the video error since I see non of it on the logs but it will have to wait anyhow as I got a vacation for this week and I won't be at the office.
    ἄνδρα μοι ἔννεπε, μοῦσα, πολύτροπον, ὃς μάλα πολλὰ
    πλάγχθη, ἐπεὶ Τροίης ἱερὸν πτολίεθρον ἔπερσεν·

  12. #12
    PowerPoster jdc2000's Avatar
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    Re: When you have done IT support...

    Video RAM is a definite possibility.

  13. #13

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    Re: When you have done IT support...

    Still cannot be sure but I was abusing the PC on purpose and having done the aforementioned steps just today I got the memory exception.
    So I do no think it's Video Ram more on the amount of apps that consume memory.
    ἄνδρα μοι ἔννεπε, μοῦσα, πολύτροπον, ὃς μάλα πολλὰ
    πλάγχθη, ἐπεὶ Τροίης ἱερὸν πτολίεθρον ἔπερσεν·

  14. #14

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    Re: When you have done IT support...

    Ahh, the PC problem where getting harder and harder. After 1 day VS will crash for sure, after searching a lot I may have found an issue not mentioned.

    Virtual memory Paging, I have 2GB set and not automatic. The total is 16, so I;m setting this to see how it will go...
    ἄνδρα μοι ἔννεπε, μοῦσα, πολύτροπον, ὃς μάλα πολλὰ
    πλάγχθη, ἐπεὶ Τροίης ἱερὸν πτολίεθρον ἔπερσεν·

  15. #15
    PowerPoster yereverluvinuncleber's Avatar
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    Re: When you have done IT support...

    You need some of these:



    Maybe not.
    https://github.com/yereverluvinunclebert

    Skillset: VMS,DOS,Windows Sysadmin from 1985, fault-tolerance, VaxCluster, Alpha,Sparc. DCL,QB,VBDOS- VB6,.NET, PHP,NODE.JS, Graphic Design, Project Manager, CMS, Quad Electronics. classic cars & m'bikes. Artist in water & oils. Historian.

    By the power invested in me, all the threads I start are battle free zones - no arguing about the benefits of VB6 over .NET here please. Happiness must reign.

  16. #16

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    Re: When you have done IT support...

    No but nice.
    ἄνδρα μοι ἔννεπε, μοῦσα, πολύτροπον, ὃς μάλα πολλὰ
    πλάγχθη, ἐπεὶ Τροίης ἱερὸν πτολίεθρον ἔπερσεν·

  17. #17

    Thread Starter
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    Re: When you have done IT support...

    Yeah not a single issue so far.
    I think programming was a bad call , I'm obviously better at this...At least Trump noticed...
    ἄνδρα μοι ἔννεπε, μοῦσα, πολύτροπον, ὃς μάλα πολλὰ
    πλάγχθη, ἐπεὶ Τροίης ἱερὸν πτολίεθρον ἔπερσεν·

  18. #18
    Fanatic Member gaouser's Avatar
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    Re: When you have done IT support...

    Turn it on and off

    told this to my mom who uses an Android phone with like. 27 apps open and 2k Chrome tabs, also she uses an Xiaomi device so its also bloated, told her I can help her switch to LineageOS but she refused me to flash it.

    got nuthin' to do but to make a new project, hype, then give up

    Check out all my cool stuff btw
    VB: EveryDiscord, a Discord client made fully in VB6 | MSPaint Modifier, a VB6-based MSPaint hooking engine, experimental | OpenIM, a fully VB6 instant messaging service based on TCP/IP connections | Kadooki (Overall the AltWWW project), the WWW re-imagined by me with continuations of HTML3.2's parts. | ClaFeed, A little feed algorithm I have been developing for a Twitter-style system. | CfmOS PC, my project CfmOS ported to VB6 in order to prototype faster, often lags on updates though!

    C: LegacyResource, a little ResHacker ripoff | CfmOS, A mobile OS designed to mimic AOSP (Stock Android) on an ESP32-S3, featuring a full bytecode architecture

  19. #19
    Fanatic Member gaouser's Avatar
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    Re: When you have done IT support...

    Quote Originally Posted by sapator View Post
    Ahh, the PC problem where getting harder and harder. After 1 day VS will crash for sure, after searching a lot I may have found an issue not mentioned.

    Virtual memory Paging, I have 2GB set and not automatic. The total is 16, so I;m setting this to see how it will go...
    Windows 11 can last for a few months fully on/sleep mode only. I once ran an XP VM on my PC to test it but WinXP shutted down because the host did(thank god I saved state). Win11 lasted for 3-4 months, XP went for 5.
    Visual Studio 2022 can't last more than a few weeks, GUI will go weird, your cursor will be invisible(text cursor). Saving wont work, etc.
    My total RAM is 32 GBs.

    got nuthin' to do but to make a new project, hype, then give up

    Check out all my cool stuff btw
    VB: EveryDiscord, a Discord client made fully in VB6 | MSPaint Modifier, a VB6-based MSPaint hooking engine, experimental | OpenIM, a fully VB6 instant messaging service based on TCP/IP connections | Kadooki (Overall the AltWWW project), the WWW re-imagined by me with continuations of HTML3.2's parts. | ClaFeed, A little feed algorithm I have been developing for a Twitter-style system. | CfmOS PC, my project CfmOS ported to VB6 in order to prototype faster, often lags on updates though!

    C: LegacyResource, a little ResHacker ripoff | CfmOS, A mobile OS designed to mimic AOSP (Stock Android) on an ESP32-S3, featuring a full bytecode architecture

  20. #20
    Fanatic Member gaouser's Avatar
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    Re: When you have done IT support...

    but yeah I'm also a messy ADHD guy
    Attachment 194899

    got nuthin' to do but to make a new project, hype, then give up

    Check out all my cool stuff btw
    VB: EveryDiscord, a Discord client made fully in VB6 | MSPaint Modifier, a VB6-based MSPaint hooking engine, experimental | OpenIM, a fully VB6 instant messaging service based on TCP/IP connections | Kadooki (Overall the AltWWW project), the WWW re-imagined by me with continuations of HTML3.2's parts. | ClaFeed, A little feed algorithm I have been developing for a Twitter-style system. | CfmOS PC, my project CfmOS ported to VB6 in order to prototype faster, often lags on updates though!

    C: LegacyResource, a little ResHacker ripoff | CfmOS, A mobile OS designed to mimic AOSP (Stock Android) on an ESP32-S3, featuring a full bytecode architecture

  21. #21

    Thread Starter
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    Re: When you have done IT support...

    Update.

    Not a single issue so far application wise but I had an issue with the PC freezing and telling my goodbye.
    From the logs it looks like chrome (google services in general) trying to pool a fast one on the PC and failed. I uninstall chrome, put Brave in it's place (I have Firefox also and somewhere format delete not used die die die, bullsedge) .

    Will see.
    ἄνδρα μοι ἔννεπε, μοῦσα, πολύτροπον, ὃς μάλα πολλὰ
    πλάγχθη, ἐπεὶ Τροίης ἱερὸν πτολίεθρον ἔπερσεν·

  22. #22

    Thread Starter
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    Re: When you have done IT support...

    So I had 23h2 , I'm installing 24h2 . It haven't freeze yet after uninstalling SchromeTus but you never know.
    ἄνδρα μοι ἔννεπε, μοῦσα, πολύτροπον, ὃς μάλα πολλὰ
    πλάγχθη, ἐπεὶ Τροίης ἱερὸν πτολίεθρον ἔπερσεν·

  23. #23

    Thread Starter
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    Re: When you have done IT support...

    Windows update added a "smooth scrolling" on outlook , I had to turn of animations to stop that BS.
    Did not find any other info, all info on MS tell you to go to settings that no longer exist.
    ἄνδρα μοι ἔννεπε, μοῦσα, πολύτροπον, ὃς μάλα πολλὰ
    πλάγχθη, ἐπεὶ Τροίης ἱερὸν πτολίεθρον ἔπερσεν·

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