[RESOLVED] Private Messages Broken?

[jpbro]

If you're reading this @yereverluvinuncleber, I don't think you are getting my private messages. I tried replying to 2 of your messages to me, and have also sent a new non-reply private message to you, but based on your messages to me I can only guess that they aren't getting to you for some reason?

[yereverluvinuncleber]

That is exactly what happened. The large message you said you sent me never arrived. I have had the same problem occur with Faf. in the past. Has anyone else lost Private Messages sent to any user on the forum here?

JB, I have sent you my personal email address.

[Shaggy Hiker]

Uncle, I sent you a PM. If you get it...well, reply, I guess, but also tell me here whether you did or did not get it.

[Steve R Jones]

I sent Shaggy a TEST PM...

jpbro - please send yereverluvinuncleber a SMALL PM to test if he gets it. There could be a size limit.

I received and sent a couple of PM's last week and all was well.

[yereverluvinuncleber]

There is a size limit of supposedly 2000 characters but that is a submission limit wherein it will baulk at the long message and refuse to send.

The problem is that long-ish (under 2000 character) messages seem to be sent but never received.

[Steve R Jones]

Today, 07:19 AM - I received a PM From yereverluvinuncleber.

[Shaggy Hiker]

I received a PM from both Steve and Uncle Ber, who suggested that shorter messages may be fine. There could also be some attachment issue, or it might have been nothing more than a temporary hiccup, depending on what jbpro had sent.

[Steve R Jones]

I doubled down on Uncle Ber's PM and tried to forward it to Shaggy.... (I copied and pasted it a second time)

I received this error:

[Steve R Jones]

I've never seen the error since I've never needed to send a really long PM...

I would think the character count also counts the Subject Line too.

[Shaggy Hiker]

It certainly counts quotes. I've encountered it a few times, often when in a conversation where I quoted a quoted quote.

I have received no long PM, so if you sent it...it got lost. I only got the short one.

[yereverluvinuncleber]

Most strange. I was REALLY looking forward to JBPro's message too. It would have contained quite important information (to the two of us) and I've been sitting here on baited breath waiting for it. Does the messaging system store previously sent messages anywhere? I have looked and I don't see any of my sent messages, count zero...

[Shaggy Hiker]

Are you like the cat who ate the cheese and waited at the mouse hole with baited breath?

[Steve R Jones]

Does the messaging system store previously sent messages anywhere? I have looked and I don't see any of my sent messages, count zero...

Yes it does... BUT you have it disabled.

"Save a copy of sent messages in my Sent Items folder by default"

[yereverluvinuncleber]

Are you like the cat who ate the cheese and waited at the mouse hole with baited breath?

That's a clever cat... If you knew the potential of that particular message for me then you'd understand why I was waiting with such unfulfilled interest.

Yes it does... BUT you have it disabled.

"Save a copy of sent messages in my Sent Items folder by default"

So, hopefully JBPro, you may have a copy in your sent folder... or we will have to restart that bit of the conversation. Can you please send me a test email to the email address I supplied earlier?

[jpbro]

Hi All, sorry for not writing back sooner, other duties called this weekend.

I've received your long PM ber, so not sure what happened with mine to you. Since you received my other PMs, perhaps it was user error on my part.

I'll send you an email later today, just getting the kids off to school.

[Shaggy Hiker]

I haven't received any long test PM, though I have received every short test PM. I'd say that the limit is what it is, and you should assume it is actually smaller than that.

[yereverluvinuncleber]

Well, I am waiting JB, please send a small email and a small PM to let me know you have tried to contact me, as small ones seem to get through.

I think we have confirmed that some large PMs are definitely failing to process, which is a right pain. Email is always a little dodgy so a flare gun might be a useful signal method at this point.

Anyway, this is my signal that I await your email.