According to Wikipedia that crash was blamed on pilot error, but a National Geographic documentary floated a conspiracy theory that suggested a cover-up where someone deleted four minutes of data from the flight data recorder ("the black box.")
Airbus has denied this and claims NG's "expert" simply didn't understand the synchronization between the black box and the control tower.
The flight crew claims the engines didn't respond to their throttle inputs, but the data says they reached 91% of thrust when they began ingesting treetop vegetation and subsequently failed.
Based on the info available it's likely software had nothing to do with this crash.





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