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Thread: [RESOLVED] CrystalDecisions.ReportAppServer.CommLayer

  1. Sep 27th, 2011, 01:13 AM #1
    jegadjame
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    Resolved [RESOLVED] CrystalDecisions.ReportAppServer.CommLayer

    Hi,
    I am getting the following error after deploying it in server.In my local machine it is working fine..

    Could not load file or assembly 'CrystalDecisions.ReportAppServer.CommLayer, Version=10.5.3700.0, Culture=neutral, PublicKeyToken=692fbea5521e1304' or one of its dependencies. The system cannot find the file specified.

    Please help me in rectifying..
    Thanks in advance
    Jegadeesh
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  2. Sep 27th, 2011, 02:02 AM #2
    danasegarane
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    Re: CrystalDecisions.ReportAppServer.CommLayer

    It appears your deployment server does not have the crystal report installed or lower version. Check in server what version of CR currently installed
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  3. Sep 27th, 2011, 03:43 AM #3
    jegadjame
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    Re: CrystalDecisions.ReportAppServer.CommLayer

    Hi danasegarane,
    My version is 10.5.3700.0 and in server it is 10.2.3600.0.. There are more than one project which uses this server and referencing 10.2.3600.Please suggest me.

    Thanks
    Jegadeesh
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  4. Sep 27th, 2011, 04:05 AM #4
    danasegarane
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    Re: CrystalDecisions.ReportAppServer.CommLayer

    Then you need to reverse your reference to the old one. Open any of the located site web.config file and copy paste the declaration or try with this one


    in Web.config file
    Code:
    <sectionGroup name="businessObjects">
			<sectionGroup name="crystalReports">
				<section name="reportMappings" type="CrystalDecisions.Shared.ReportMappingHandler, CrystalDecisions.Shared, Version=10.2.3600.0, Culture=neutral, PublicKeyToken=692fbea5521e1304, Custom=null"/>
			</sectionGroup>
		</sectionGroup>
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  6. Sep 27th, 2011, 04:50 AM #5
    jegadjame
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    Re: CrystalDecisions.ReportAppServer.CommLayer

    Hi Danasegar,
    I am getting still the same error..


    Thanks
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  7. Sep 27th, 2011, 05:08 AM #6
    danasegarane
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    Re: CrystalDecisions.ReportAppServer.CommLayer

    What is the error ?
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  8. Sep 27th, 2011, 05:16 AM #7
    jegadjame
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    Re: CrystalDecisions.ReportAppServer.CommLayer

    Could not load file or assembly 'CrystalDecisions.ReportAppServer.CommLayer, Version=10.5.3700.0, Culture=neutral, PublicKeyToken=692fbea5521e1304' or one of its dependencies. The system cannot find the file specified.
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  9. Sep 27th, 2011, 05:24 AM #8
    danasegarane
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    Re: CrystalDecisions.ReportAppServer.CommLayer

    Did you do the thing mentioned in post #4 (modification of web.config file of your application ). or else post your web.config file
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  11. Sep 27th, 2011, 05:42 AM #9
    jegadjame
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    Re: CrystalDecisions.ReportAppServer.CommLayer

    <?xml version="1.0"?><configuration>
    <configSections>
    <sectionGroup name="system.web.extensions" type="System.Web.Configuration.SystemWebExtensionsSectionGroup, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35">
    <sectionGroup name="scripting" type="System.Web.Configuration.ScriptingSectionGroup, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35">
    <section name="scriptResourceHandler" type="System.Web.Configuration.ScriptingScriptResourceHandlerSection, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" requirePermission="false" allowDefinition="MachineToApplication"/>
    <sectionGroup name="webServices" type="System.Web.Configuration.ScriptingWebServicesSectionGroup, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35">
    <section name="jsonSerialization" type="System.Web.Configuration.ScriptingJsonSerializationSection, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" requirePermission="false" allowDefinition="Everywhere"/>
    <section name="profileService" type="System.Web.Configuration.ScriptingProfileServiceSection, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" requirePermission="false" allowDefinition="MachineToApplication"/>
    <section name="authenticationService" type="System.Web.Configuration.ScriptingAuthenticationServiceSection, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" requirePermission="false" allowDefinition="MachineToApplication"/>
    <section name="roleService" type="System.Web.Configuration.ScriptingRoleServiceSection, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" requirePermission="false" allowDefinition="MachineToApplication"/>
    </sectionGroup>
    </sectionGroup>
    </sectionGroup>
    <sectionGroup name="applicationSettings" type="System.Configuration.ApplicationSettingsGroup, System, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089">
    <section name="Test.Web.Test.Properties.Settings" type="System.Configuration.ClientSettingsSection, System, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" requirePermission="false"/>
    </sectionGroup>
    <section name="log4net" type="log4net.Config.Log4NetConfigurationSectionHandler,Log4net"/>
    <sectionGroup name="businessObjects">
    <sectionGroup name="crystalReports">
    <section name="reportMappings" type="CrystalDecisions.Shared.ReportMappingHandler, CrystalDecisions.Shared, Version=10.2.3600.0, Culture=neutral, PublicKeyToken=692fbea5521e1304, Custom=null"/>
    </sectionGroup>
    </sectionGroup>
    </configSections>
    <log4net>
    <root>
    <level value="DEBUG"/>
    <appender-ref ref="LogFileAppender"/>
    </root>
    <appender name="LogFileAppender" type="log4net.Appender.RollingFileAppender">
    <param name="File" value="D:\\Shared\Asanka\log.txt"/>
    <param name="AppendToFile" value="true"/>
    <rollingStyle value="Size"/>
    <maxSizeRollBackups value="10"/>
    <maximumFileSize value="10MB"/>
    <staticLogFileName value="true"/>
    <layout type="log4net.Layout.PatternLayout">
    <param name="ConversionPattern" value="&#37;-5p%d{yyyy-MM-dd hh:mm:ss} – %m%n"/>
    </layout>
    </appender>
    </log4net>

    <system.web>
    <pages>
    <controls>
    <add tagPrefix="asp" namespace="System.Web.UI" assembly="System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>
    <add tagPrefix="asp" namespace="System.Web.UI.WebControls" assembly="System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>
    <add tagPrefix="telerik" namespace="Telerik.Web.UI" assembly="Telerik.Web.UI"/>
    </controls>

    </pages>
    <!--
    Set compilation debug="true" to insert debugging
    symbols into the compiled page. Because this
    affects performance, set this value to true only
    during development.
    -->
    <customErrors mode="Off"></customErrors>
    <compilation debug="true">
    <assemblies>
    <add assembly="System.Design, Version=2.0.0.0, Culture=neutral, PublicKeyToken=B03F5F7F11D50A3A"/>
    <add assembly="System.Windows.Forms, Version=2.0.0.0, Culture=neutral, PublicKeyToken=B77A5C561934E089"/>
    <add assembly="CrystalDecisions.Web, Version=10.5.3700.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304"/>
    <add assembly="CrystalDecisions.Shared, Version=10.5.3700.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304"/>
    <add assembly="CrystalDecisions.ReportSource, Version=10.5.3700.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304"/>
    <!--<add assembly="CrystalDecisions.Enterprise.Framework, Version=10.5.3700.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304"/>
    <add assembly="CrystalDecisions.Enterprise.Desktop.Report, Version=10.5.3700.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304"/>-->
    <add assembly="CrystalDecisions.CrystalReports.Engine, Version=10.5.3700.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304"/>
    <!--<add assembly="CrystalDecisions.Enterprise.InfoStore, Version=10.5.3700.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304"/>
    <add assembly="CrystalDecisions.ReportAppServer.ClientDoc, Version=10.5.3700.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304"/>-->
    <add assembly="System.Web, Version=2.0.0.0, Culture=neutral, PublicKeyToken=B03F5F7F11D50A3A"/>
    <add assembly="System, Version=2.0.0.0, Culture=neutral, PublicKeyToken=B77A5C561934E089"/>
    <add assembly="System.Configuration, Version=2.0.0.0, Culture=neutral, PublicKeyToken=B03F5F7F11D50A3A"/>
    <add assembly="System.Drawing, Version=2.0.0.0, Culture=neutral, PublicKeyToken=B03F5F7F11D50A3A"/>
    <add assembly="System.Xml, Version=2.0.0.0, Culture=neutral, PublicKeyToken=B77A5C561934E089"/>
    <add assembly="System.Data, Version=2.0.0.0, Culture=neutral, PublicKeyToken=B77A5C561934E089"/>
    <add assembly="System.Web.Services, Version=2.0.0.0, Culture=neutral, PublicKeyToken=B03F5F7F11D50A3A"/>
    <add assembly="System.DirectoryServices, Version=2.0.0.0, Culture=neutral, PublicKeyToken=B03F5F7F11D50A3A"/>
    <add assembly="System.DirectoryServices.Protocols, Version=2.0.0.0, Culture=neutral, PublicKeyToken=B03F5F7F11D50A3A"/>
    <add assembly="System.EnterpriseServices, Version=2.0.0.0, Culture=neutral, PublicKeyToken=B03F5F7F11D50A3A"/>
    <add assembly="System.ServiceProcess, Version=2.0.0.0, Culture=neutral, PublicKeyToken=B03F5F7F11D50A3A"/>
    <add assembly="System.Web.RegularExpressions, Version=2.0.0.0, Culture=neutral, PublicKeyToken=B03F5F7F11D50A3A"/>
    <add assembly="System.Core, Version=3.5.0.0, Culture=neutral, PublicKeyToken=B77A5C561934E089"/>
    <add assembly="System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>
    <add assembly="System.Xml.Linq, Version=3.5.0.0, Culture=neutral, PublicKeyToken=B77A5C561934E089"/>
    <add assembly="System.Data.DataSetExtensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=B77A5C561934E089"/>
    <add assembly="System.Web.Extensions.Design, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>

    <add assembly="System.Speech, Version=3.0.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/></assemblies>
    </compilation>
    <httpHandlers>
    <remove verb="*" path="*.asmx"/>
    <add verb="*" path="*.asmx" validate="false" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>
    <add verb="*" path="*_AppService.axd" validate="false" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>
    <add verb="GET,HEAD" path="ScriptResource.axd" type="System.Web.Handlers.ScriptResourceHandler, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" validate="false"/>
    <add verb="GET" path="CrystalImageHandler.aspx" type="CrystalDecisions.Web.CrystalImageHandler, CrystalDecisions.Web, Version=10.5.3700.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304"/>
    <add path="Telerik.Web.UI.WebResource.axd" type="Telerik.Web.UI.WebResource" verb="*" validate="false"/>
    <add verb="GET" path="CrystalImageHandler.aspx" type="CrystalDecisions.Web.CrystalImageHandler, CrystalDecisions.Web, Version=10.5.3700.0, Culture=neutral, PublicKeyToken=692fbea5521e1304"/></httpHandlers>
    <httpModules>
    <add name="ScriptModule" type="System.Web.Handlers.ScriptModule, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>
    </httpModules>
    <identity impersonate="true"/>
    <authentication mode="Windows"/>
    </system.web>
    <system.webServer>
    <validation validateIntegratedModeConfiguration="false"/>
    <modules>
    <remove name="ScriptModule"/>
    <add name="ScriptModule" preCondition="managedHandler" type="System.Web.Handlers.ScriptModule, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>
    </modules>
    <handlers>
    <remove name="ScriptHandlerFactory"/>
    <remove name="ScriptHandlerFactoryAppServices"/>
    <remove name="ScriptResource"/>
    <remove name="WebServiceHandlerFactory-Integrated"/>
    <add name="ScriptHandlerFactory" verb="*" path="*.asmx" preCondition="integratedMode" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>
    <add name="ScriptHandlerFactoryAppServices" verb="*" path="*_AppService.axd" preCondition="integratedMode" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>
    <add name="ScriptResource" preCondition="integratedMode" verb="GET,HEAD" path="ScriptResource.axd" type="System.Web.Handlers.ScriptResourceHandler, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>
    <add name="CrystalImageHandler.aspx_GET" verb="GET" path="CrystalImageHandler.aspx" type="CrystalDecisions.Web.CrystalImageHandler, CrystalDecisions.Web, Version=10.5.3700.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304" preCondition="integratedMode"/>
    <add name="Telerik.Web.UI.WebResource" path="Telerik.Web.UI.WebResource.axd" verb="*" type="Telerik.Web.UI.WebResource, Telerik.Web.UI" preCondition="integratedMode"/>
    <add name="CrystalImageHandler.aspx_GET" verb="GET" path="CrystalImageHandler.aspx" type="CrystalDecisions.Web.CrystalImageHandler, CrystalDecisions.Web, Version=10.5.3700.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" preCondition="integratedMode"/></handlers>
    </system.webServer>
    <location allowOverride="true" inheritInChildApplications="true">
    <appSettings>
    <add key="Title" value="Complaint &amp; Incident Management System"/>
    </appSettings>
    </location>
    <system.codedom>
    <compilers>
    <compiler language="c#;cs;csharp" extension=".cs" type="Microsoft.CSharp.CSharpCodeProvider,System, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" warningLevel="4">
    <providerOption name="CompilerVersion" value="v3.5"/>
    <providerOption name="WarnAsError" value="false"/>
    </compiler>
    </compilers>
    </system.codedom>
    <runtime>
    <assemblyBinding xmlns="urn:schemas-microsoft-com:asm.v1">
    <dependentAssembly>
    <assemblyIdentity name="System.Web.Extensions" publicKeyToken="31bf3856ad364e35"/>
    <bindingRedirect oldVersion="1.0.0.0-3.0.0.0" newVersion="3.5.0.0"/>
    <assemblyIdentity name="CrystalDecisions.Web" publicKeyToken="692FBEA5521E1304"/>
    <bindingRedirect oldVersion="10.2.3600.0" newVersion="10.5.3700.0"/>
    </dependentAssembly>
    <dependentAssembly>
    <assemblyIdentity name="System.Web.Extensions.Design" publicKeyToken="31BF3856AD364E35"/>
    <bindingRedirect oldVersion="1.0.0.0-3.0.0.0" newVersion="3.5.0.0"/>
    <assemblyIdentity name="CrystalDecisions.Web" publicKeyToken="692FBEA5521E1304"/>
    <bindingRedirect oldVersion="10.2.3600.0" newVersion="10.5.3700.0"/>
    </dependentAssembly>
    </assemblyBinding>
    </runtime>
    </configuration>
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  12. Sep 27th, 2011, 05:58 AM #10
    danasegarane
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    Re: CrystalDecisions.ReportAppServer.CommLayer

    As you can see there are 10.5.3700.0 is still there in many places. Find them one by one and change them.

    Eg.

    <assemblies>
    <add assembly="System.Design, Version=2.0.0.0, Culture=neutral, PublicKeyToken=B03F5F7F11D50A3A"/>
    <add assembly="System.Windows.Forms, Version=2.0.0.0, Culture=neutral, PublicKeyToken=B77A5C561934E089"/>
    <add assembly="CrystalDecisions.Web, Version=10.5.3700.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304"/>
    <add assembly="CrystalDecisions.Shared, Version=10.5.3700.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304"/>
    <add assembly="CrystalDecisions.ReportSource, Version=10.5.3700.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304"/>
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  13. Sep 27th, 2011, 06:07 AM #11
    jegadjame
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    Re: CrystalDecisions.ReportAppServer.CommLayer

    Ok..I will change everywhere


    Thanks
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  14. Sep 28th, 2011, 03:34 AM #12
    jegadjame
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    Re: CrystalDecisions.ReportAppServer.CommLayer

    Hi,
    I am getting the following error after deploying it in server2008. In my local machine it is working fine..

    System.Runtime.InteropServices.COMException: The system cannot find the file specified.

    [COMException (0x80004005): The system cannot find the file specified.
    ]
    CrystalDecisions.ReportAppServer.ClientDoc.ReportClientDocumentClass.Open(Object& DocumentPath, Int32 Options) +0
    CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.Open(Object& DocumentPath, Int32 Options) +159
    CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened() +489






    Please help me in rectifying..
    Thanks in advance
    Jegadeesh
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  15. Sep 28th, 2011, 03:42 AM #13
    danasegarane
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    Re: CrystalDecisions.ReportAppServer.CommLayer

    It is looking for some report in folder which is not found. Check your web.cofig file
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  16. Sep 28th, 2011, 04:56 AM #14
    jegadjame
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    Re: CrystalDecisions.ReportAppServer.CommLayer

    Thank you Danasegar....Issue Resolved..
    The Problem was RPT files are absent in published site.. So I have copied and pasted RPT files to the published folder.. It is working now..


    Thank you Once again
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  17. Feb 15th, 2012, 04:30 AM #15
    momoaal
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    Re: [RESOLVED] CrystalDecisions.ReportAppServer.CommLayer

    Please , i have this problem ... but i'm using a Hosting service on some online company ,
    so , i can't install any packages on their server ....... i have no control on their server ,

    all i have is just control panel to upload my files ...

    how to solve this ... is there alternative solution ???
    Last edited by momoaal; Feb 15th, 2012 at 04:33 AM.
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  18. Feb 22nd, 2012, 11:25 AM #16
    gep13
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    Re: [RESOLVED] CrystalDecisions.ReportAppServer.CommLayer

    momoaal,

    Did you read my reply to your other post?

    This may very well not be possible. Talk to your hosting provider, they should be able to give you the options that are available to you.

    Gary
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  19. Jun 15th, 2013, 01:39 PM #17
    momoaal
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    Re: [RESOLVED] CrystalDecisions.ReportAppServer.CommLayer

    how to check which version is installed of Crystal Reports .. on the online hosted server ??
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  20. Jun 18th, 2013, 01:21 AM #18
    gep13
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    Re: [RESOLVED] CrystalDecisions.ReportAppServer.CommLayer

    Hello,

    The simplest way would be to ask your hosting provider about which version they have installed on the server that is running your site.

    Gary
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  21. Jun 21st, 2013, 01:02 AM #19
    danasegarane
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    Re: [RESOLVED] CrystalDecisions.ReportAppServer.CommLayer

    @ momoaal

    Previously I checked with most of the Shared Hosting providers and their answer will be, " You cannot use crystal Report on Shared Services" ,by a dedicated server.


    Hope you will get the same reply
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