win 2k and @home

**dimava** · May 21st, 2001, 06:19 PM

hi guys, I can't get my @home cabel modem to work my computer after I installed windows 2k on it. Any ideas?I have tried like everything possible, all the TCP/IP pconfigurations, etc.

~~~Dimava~~~

**kovan** · May 21st, 2001, 06:39 PM

@home gives you a alpha numeric number
like cr837098-a

you put that as your computer name
then you use @home as workgroup
and set everything as "automatic"
and it should work

do this
and go to dos promt
and type "ipconfig"
then tell me what you get
i will see from there

oh ya, and email the stuff to me cus i hardly check here

**dimava** · May 21st, 2001, 07:07 PM

hey, this is what I got:

Windows 2000 IP Configuration

Ethernet adapter Local Area Connection:

Media State . . . . . . . : Cable Disconnected

but i am positive that it is connected
~~~Dimava~~~

**kovan** · May 21st, 2001, 07:14 PM

did you check if the ethernet card is detectect by win2k?
i never seen what you got
if i have my ethernet set to automatic and it CANNOT retrieve from @home
it just retrieves a dummy ip

steps:
1. make sure the ethernet is detected (right click my computer, system, hardware configurations, make sure your card is listed..

2. right click neighborhood.. go to properties, go to the first connection, right click, properties
then make sure the following are there
Client for microsoft networks
file and printer sharing for microsoft..
internet protocal (TCP/IP)
all should be showing with check marks
at the top of this list
there should be something saying "connect using.."
and your card name should be listed in the box...
3. highlight internet protocal, click protperies, then select "optain ip automatically"
and click "obtain server dns automatically"

make SURE your computer name is the name given to you by at HOME

**dimava** · May 21st, 2001, 07:29 PM

still doesn't work

~~~Dimava~~~

**kovan** · May 21st, 2001, 08:03 PM

after you do that
ipconfig again and see what it spitts out

**dimava** · May 21st, 2001, 08:08 PM

same thing as before

~~~Dimava~~~

**kovan** · May 21st, 2001, 09:21 PM

remove the network card
and reinstall it
then remove everythign from the connection properties and install only those mentioned above posts..

**alex_read** · May 22nd, 2001, 03:14 AM

I don't know too much about Cable Modems, but I needed to download about 4 new drivers for my network & modem cards when I first upgraded to win2000.

Something to do with the way win2000's built, a lot of hardware drivers needed to be re-written or updated to be picked up / work with win2000, just a suggestion, but have you got the very latest drivers for it ?

Okay, that's my 2 cents ...

**dimava** · May 22nd, 2001, 05:46 AM

yea, I already have the most recent driver, I'll try removing the card, and let you guys know what happens

~~~Dimava~~~

**ShIzO** · May 22nd, 2001, 11:54 AM

DIMAVA - do you have SP1 for Win2K ?

i couldn't connect to net (@Home) after installing SP1 on Win2k... so i had to uninstall it and it works fine?! still don't know what might have caused it, anybody? i did check my settings and they all look the same as before SP1 installation.

regards,

**dimava** · May 22nd, 2001, 01:34 PM

yea, I have the latest serivce pack installed, but it didn't work before i installed it either. I'm let you know when I reinstall the card

~~~Dimava~~~

**alex_read** · May 23rd, 2001, 02:43 AM

I didn't get any problems with SP1.

SP2's out as well at the moment ...

**dimava** · May 28th, 2001, 05:25 PM

ok, I deleted everything that had to do with the network card, then took the card out, and dusted it, then put it back in. Now the comptuer recognizes the card wonderfully, and knows when the wire is connect,

the only problem is that @home still doesn't work with it

any ideas?

~~~Dimava~~~

**kovan** · May 28th, 2001, 06:21 PM

ipconfig it until you get a ip
if that dont work
it wont work

**dimava** · May 30th, 2001, 06:38 PM

ok, i am getting some luck

this is what it says now:

Ethernet adapter Local Area Connection:
Connecction-speecific DNS suffix . :
Autoconfiguration IP Address . . . : 169.254.140.206
Subnet Mask . . . . . . . . . . . .: 255.255.0.0
Default Gateway . . . . . . . . . .:

but i am 100% sure that my IP is 24.18.203.164
BTW: I have Service Pack 2 installed

thanx

~~~Dimava~~~

**kovan** · May 30th, 2001, 06:51 PM

ok finally we are getting some local stuff

now lets change your computer name (ID)
to what ever @home gave you

should be cr(something)
then change the workgroup to @home

if you dont know where to put this stuff i can post some screenshots

after you have workgroup and computer name in there
leave ALL ip stuff (in the TCP/IP) to automatic

then reboot

this should give you internet connection

if it doesnt
ipconfig it again
see what you get
if you dotn get your real ip stuff

give me screenshots of your tcp/ip settings
plus computer name, plus work group

**dimava** · May 30th, 2001, 07:34 PM

ok, i get the same fake IP, here is my screen:

**SurfDemon** · May 31st, 2001, 09:01 AM

This might be un-related, but I had a problem with my @home account where it wasn't connecting, but I could ping etc. I discovered there was an IRQ conflict with the Network card. I noticed it because the PC light on my modem was flashing off intermitetently (about every 6 seconds). The PC light should remain on solidly. Is that happening at all with yours?

SD

**kovan** · May 31st, 2001, 02:07 PM

which modem do you have
terrion, or lancity?

do this
call @home
tell them to come and fix it

they will go through all the steps with ya

**SurfDemon** · May 31st, 2001, 02:12 PM

Originally posted by kovan
which modem do you have
terrion, or lancity?

do this
call @home
tell them to come and fix it

they will go through all the steps with ya

Thanks, but I sussed out pretty quickly that it was an IRQ conflict, re-configed the card and it worked fine. I just thought I'd mention it incase dimava's problem was the same.

SD

**Technocrat** · May 31st, 2001, 03:17 PM

Originally posted by dimava
ok, i am getting some luck

this is what it says now:

Ethernet adapter Local Area Connection:
Connecction-speecific DNS suffix . :
Autoconfiguration IP Address . . . : 169.254.140.206
Subnet Mask . . . . . . . . . . . .: 255.255.0.0
Default Gateway . . . . . . . . . .:

but i am 100% sure that my IP is 24.18.203.164
BTW: I have Service Pack 2 installed

thanx

~~~Dimava~~~

Ok I dont get it. You say here that your IP should be 24.18.203.164 but in the .jpg you posted it shows you are setup for DCHP, which would mean that you would not have an IP # assigned to you, you would get a new one each time you log on.

If 24.18.203.164 is you IP then set it in your TCP/IP config, along with the net mask and default gateway.

**Technocrat** · May 31st, 2001, 03:23 PM

Your default gateway is one of these four, most likely the last one

c1-pos7-0.cmdnnj1.home.net (24.7.69.34)
c1-pos2-0.nycmny1.home.net (24.7.65.230)
c1-pos1-0.nwhnct1.home.net (24.7.65.101)
c1-pos1-0.prvdri1.home.net (24.7.65.45)
bb1-pos1-1.provd1.ri.home.net (24.7.72.74)

**kovan** · May 31st, 2001, 04:39 PM

i been using @home for 2.5 years
i have done about ummm 50+ installs within this time period

after all that i suggested that dont work
best is to call them
(they will first ping your MODEM) to see if its recieving info
which it looks like the modem is not sending or recieiving signals cus it would have picked up the proper ip information from their server

after they do that, they will tell you if tthere is a modem signal going in or out
if non, they will come over and fix it

if they see there is a signal in the modem and its working fine
they will set you up STATICALLY
which means they will manually have you enter all the ip information (you need buncha **** they will give you)

then if they cant solve it this way
the will send a techi over
problem solved

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win 2k and @home

hmm

SP1

perfect

hmm

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