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Jun 8th, 2009, 10:20 PM
#1
Bug reporting: how do you handle it
If an error occurs in your software how do you guys handle it?
These are my specific queries:
-Do you prompt the user of some options like retry and ignore?
-Do you show the error message or show your custom message and log the error message?
-Do you automatically send an email to prompt you of the error? If there is no internet connection then how will you be notified of the error?
The software will be in a remote place which I cannot personally go so I wish to know what will be the standard practice of such scenario.
TIA
PS:
There is a duplicate thread in the VB.Net section but seeing that it can be in any language so I am putting another one here just to gather more ideas, I hope this will be considered by the moderators/administrators.
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Jun 9th, 2009, 12:58 AM
#2
Re: Bug reporting: how do you handle it
I would combine all of these options into my application if possible! In-fact I think most software already provides most if not all of those options you have listed. I can't think of anything else to add to your list at the moment.
when you quote a post could you please do it via the "Reply With Quote" button or if it multiple post click the "''+" button then "Reply With Quote" button.
If this thread is finished with please mark it "Resolved" by selecting "Mark thread resolved" from the "Thread tools" drop-down menu.
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