[RESOLVED] Setup installation error

[zhengsimon]

I used SETUP project to deploy my application. It worked in most computers as we tested, but one of them had an error while installing the program -

For the following components
.Net Framework 3.5

Please read the following license agreement....

Microsoft software supplemental license terms ....
Do you accept the terms of the pending license agreement?

The customer clicked ACCEPT and got the following error message -

An error occurred while downloading a required file, you may retry downloading the file or cancel setup.

Anybody had the same experience during installing the setup program?

Thanks a lot!

[zhengsimon]

In addition to above, I made setup program in Windows XP but the problem occurred in the computer with Vista.

Also I tried to ask the customer to run .exe file directly other than using setup program to install it, it worked well.

[Nightwalker83]

The systems you install your program need to have ".Net Framework 3.5" installed! Installing 3.5 will also install the versions before it in some cases. Go to the Microsoft updates site to get ".Net Framework 3.5".

[zhengsimon]

The systems you install your program need to have ".Net Framework 3.5" installed! Installing 3.5 will also install the versions before it in some cases. Go to the Microsoft updates site to get ".Net Framework 3.5".

His computer installed Vista OS. When OS was installed, .Net Framework 3.5 was not installed automatically?

Thanks,

[Nightwalker83]

Nope! Think Vista only comes with .Net Framework 3.0.

[zhengsimon]

Nope! Think Vista only comes with .Net Framework 3.0.

Thanks,