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Thread: Problem with Windows Mail and Acrobat

  1. Jan 12th, 2009, 08:17 AM #1
    GaryMazzone
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    Problem with Windows Mail and Acrobat

    I'm asking this question for my sister-in-law.

    She bought a new HP laptop with Vista SP1 installed. When she gets a email attachment with an PDF file attached she can not open it in Windows Mail. Acrobat 9 reader is installed on the system. If she saves the attachment to the local machine she can open the file in Acrobat Reader.

    The message from mail is that No program is associated with the file type.


    Any idea how I get around this?

    Thanks
    Gary
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  2. Jan 12th, 2009, 01:43 PM #2
    mendhak
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    Re: Problem with Windows Mail and Acrobat

    Can you set the association then?

    Save the PDF to desktop. Right click. Open with. Acrobat Reader 9. Check the checkbox that says something like 'always open with this program'.
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  3. Jan 12th, 2009, 01:46 PM #3
    GaryMazzone
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    Re: Problem with Windows Mail and Acrobat

    Tried that. No luck. I did see one entry in a Google search that says it is a known issue. I'm just tring to find a quick fix.
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  4. Jan 14th, 2009, 01:54 AM #4
    Nightwalker83
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    Re: Problem with Windows Mail and Acrobat

    Have you tried installing the Windows updates then trying to open the file within Windows mail?
    Last edited by Nightwalker83; Jan 14th, 2009 at 02:14 AM.
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  6. Jan 14th, 2009, 02:38 AM #5
    mendhak
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    Re: Problem with Windows Mail and Acrobat

    You can also try Control Panel > Programs > Default Programs > Set Associations just to be sure.
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  7. Jan 14th, 2009, 07:58 AM #6
    GaryMazzone
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    Re: Problem with Windows Mail and Acrobat

    Done and done. Still no luck..... I'm going to try another PDF reader and see if that works.
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  8. Jan 14th, 2009, 09:35 AM #7
    stanav
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    Re: Problem with Windows Mail and Acrobat

    If you want to try a different pdf reader, try Foxit... It's small and fast.
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    - Abraham Lincoln -
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  9. Jan 14th, 2009, 09:50 AM #8
    GaryMazzone
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    Re: Problem with Windows Mail and Acrobat

    That is what I downloaded to try.
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