[RESOLVED] [2005] Outlook Redemption problem

[Zakary]

I don't know if there's Outook redemption user around, but here it go.

I have question/problem regarding Redemption

I have a custom form in Outlook where there’s 17 user define field in it, and I have trouble reading them.
One of those field is named “MMUID”, when I use the RDOContactItem.Fields(“MMUID”) I can get a value, but when I use RDOContactItem.UserProperties(“MMUID”) it always return me “Nothing”. I’ve look at the RDOContactItem.UserProperties.Count property and it always return 0 (Zero). But when I open the Outlook form from Outlook I can see all those custom field.
More even stranger I can only get 2 or 3 field from all for the 17 custom field, using RDOContactItem.Fields.

Please help!
Thanks

PS
I use
- VB.BET 2005
- Framework 2.0
- MS Outlook 2007
- Redemption 4.6.0.0

[RobDog888]

Depending upon how you are creating the custom Fields/properties, they may be stored in the Folder object instead of the properties collection. Try looking at the "ItemProperties" and also if there is no errors when creating/adding the properties/data.

Just one reason why I dont like using redemption because when there are complications you dont know if its you or redemption.

[Zakary]

Those custom field were created with Outlook 2003, and there realy appear un the Form custom field, section from the Field outlook panel, not in the Folder Custom Field.

About Redemption, I agree with you, but for now, it's the only product that I know of that let me Handle Outlook object without having Outlook open.

I'm in touch with Redemption support tech, but they reply my mail only once a day ...

[RobDog888]

Hopefully they tell you something today as its Friday.

Without going off topic too much, why do you need to use redemption to work around not having to have outlook open? Redemption opens it too.

[Zakary]

No... Redemption do NOT need Outlook to be open.

[Zakary]

It look like I'll have to wait for them ...

Do you know a place where I could get some help?

[RobDog888]

But if you look in the running process tab or task manager dont you still have an Outlook.exe process? I never used Redemption.

[Zakary]

No, Outlook process is not Loaded, I just look before write it, to be sure

[RobDog888]

My guess would be that it runs outlook internally under its process or perhaps redemption uses extended mapi or such to interact with your mail behind the scenes.

Thanks for the info

Have you checked the ItemProperties yet?

[Zakary]

ItemProperties always return me 0 (zero) items count

[Zakary]

My guess is that Redemption connect directly to the pst file

Oh .. FWI, redemption also handle MS Exchange mail server, very easily. It is easy to loop through all Exchange Store/Folder as it is with normal folder.

Redemption is a great cheap tools, but still I have some trouble with the "Fields" or "UserProperties"

[RobDog888]

Sounds like for local pst tasks it should be les resource intensive but for exchange it must use extended mapi calls directly to exchange server.

No news back yuet then I assume. Maybe monday then will respond.

[Zakary]

As a thread Follow-up, Redemption team suggest me to install OutloopSpy. OutloopSpy will should let me open manhole into the Outlook engine.

http://www.dimastr.com/outspy/

[RobDog888]

Yes, outlook spy is good but sounds like they are saying its your code and not them.

[Zakary]

OK I’ve Finally found what going on, I have to specify where to find the user property, with Outlook 2003 sp2 and later. I will have to do some test now to see with previous Outlook version.

Here the source of the solution
http://support.microsoft.com/kb/907985

http://www.eggheadcafe.com/software/...serproper.aspx

And thanks to Dmitry Streblechenko from Redemption for is support.