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Thread: [RESOLVED] multimsn installing

  1. #1

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    Resolved [RESOLVED] multimsn installing

    I need to install multimsn on msn 8.1..............so when i execute the multimsn setup file i got the error Component 'MSCOMCTL.OCX' or one of its dependencies not correctly registered: a file is missing or invalid

    the screen shot can be seen like on this link

    http://www.lancelhoff.com/2008/03/11...ly-registered/

    I follow the steps like these on this site but did not get the reasonabl solution yet

  2. #2
    Evil Genius alex_read's Avatar
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    Re: multimsn installing

    This indicates the setup program is attempting to locate this file from the information within the registry, but is unable to find the information. The resolution to this issue, is to use the regsvr32 command to register the file, which adds information about the file, such as it's location on the computer, into the registry.

    What message did you recieve when you try to run the RegSvr command as described from the website page you posted? Did you manage to register this successfully and re-run the setup program again? If so, what problems or behaviours did you encounter this second time as this particular error message should have disappeared with those steps.

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  3. #3

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    Re: multimsn installing

    when i run following
    regsvr32 d:\windows\system32\MSCOMCTL.OCX

    I got attached error message
    Attached Files Attached Files

  4. #4
    Evil Genius alex_read's Avatar
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    Re: multimsn installing

    That's bizzarre! I'd be temted to rename that file and download, then attempt to register the file version from that site link you posted.

    Are you running on a 64-bit Windows platform by any chance?

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    Re: multimsn installing

    yes running 64 bit

  6. #6
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    Re: multimsn installing

    Aha right in that case, I'll give you a rough idea suggestion, but if this doesn't help, post back and I'll check this on a 64-bit platform for you when I get home this evening.

    Each Windows command/application which has a 32 bit version can be found in (I think) the %Windir%\wow64 directory (could be beneath the system32 directory). Please can you run the command again, but prefix the regsvr32 command with the Wow64 directory path?

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  7. #7

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    Re: multimsn installing

    no alex i think it is 32-bit .but is there any way to find out that??it is 32 bit or 64 bit

  8. #8
    Evil Genius alex_read's Avatar
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    Re: multimsn installing

    Processor support:
    First off can you goto Start > Run and type CMD (and hitting enter). Then at the command prompt which appears, typing Systeminfo, and hitting enter again.

    The processor should read either the characters x86 (for 32-bit), or x64 for (64 bit) to let you know whether the processor supports 64-bit. In the meantime, I'll check up how to tell if the Windows version is 64-bit and edit this post (so check back within 30 mins please).

    Windows version architecture :
    Edit: Open Excel if you have this installed, and place the code from post 4 of this thread in there: http://www.vbforums.com/showthread.p...ghlight=64-bit to tell if the Windows version is 64-bit.

    Further Edit: Start > settings > control panel > system applet and the general tab. Note I'm not sure whether this is the same for XP or just applicable to Vista.
    Last edited by alex_read; Aug 1st, 2008 at 04:13 AM.

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    Re: multimsn installing

    its X86 means 32 bit . i checked

  10. #10
    Evil Genius alex_read's Avatar
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    Re: multimsn installing

    Ok so that rules out the 64-bit. In that case the problem has to be with either that file, or it's registration.

    First off, can you download that OCX file mentioned earlier in your link, and try to register this.

    Secondly, if that doesn't work, can you perform a search of your entire hard drive for that OCX file name. For each one, run a regsvr32 /U command against each one to clear the registry entried against the file. Then repeat step 1.

    As a final thought, you may want to restore the regsvr32 command incase this is the problem which you can use this post for http://www.vbforums.com/showpost.php...97&postcount=4

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  11. #11

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    Re: multimsn installing

    yes i have this file in d:\Windows\system32 folder already.i have downloaded from microsoft site!!

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    Re: multimsn installing

    well i registered successful .ocx file .and after that when i run multimsn8.1.0178.00 .it does not installed !although no error during execution of file.

  13. #13
    Evil Genius alex_read's Avatar
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    Re: multimsn installing

    Excellent!, nice job! Just for the benefit of any people who uncover this thread in the future, which suggestion allowed you to successfully got this working, or what fix did you find yourself to allow the file to be registered?

    I was under the impression this "multimsn" was a custom-built-by-yourself application, but I've just uncovered it's not at all. You might want to ask the company direct for troubleshooting install issues on that. It might be possible a start menu shortcut was never created, but the install created the neccessary files and directories on your computer for this application.

    In the meantime I'll PM the forum admin who can move this thread to the general PC forum - this forum is for issues with OCX/ActiveX controls which you are attempting to make yourself.

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  14. #14

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    Re: multimsn installing

    I just search files in all my system drive other thn windows directory .try to register it once more and i GOT

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    Re: multimsn installing

    Moved

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    Re: multimsn installing

    slightly off topic, but there are two ways to tell really easily if you have 64-bit windows.

    the first is the loading screen, which clearly states it is the 64-bit version. However if you have that changed for some reason,...
    browse your root directory. 64-bit windows have two different directories:
    Program Files
    and
    Program Files (x86)

    annoyingly this is just backwards of what you want for a dual-boot system since if you install on the same hard drive a 32-bit OS you will be overwriting some system files in the program files directory. I had a particular issue with the 64-bit overwriting IE for the x86 install.
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