[RESOLVED] error 20536.

[lucia]

I am using vb6 and CR9
My project works fine one my machine and most of my clients. Bu one client got an error #20536Unable to logon server .

I don't know the solution for that. Can anybody help?

Thanks a lot.

[Hack]

One client?

Only one client?

If this is the case then I suspect there is something missing on that clients PC that is present on the other people for whom it does work.

To me, this is not a problem with your code. It is an issue with that machine.

[lucia]

One client?

Only one client?

If this is the case then I suspect there is something missing on that clients PC that is present on the other people for whom it does work.

To me, this is not a problem with your code. It is an issue with that machine.

Thanks, Hack
I know.
I already fixed on problem she had before this one. Error 20525 Unable to load report. I fixed it by update crpe32.dll to new version. Now I got this one and I don't know how to fix it.

[Hack]

Is this machine local to you?

Can you visit it?

Has this ever worked (i.e., was it working and now it isn't anymore?)

[lucia]

Is this machine local to you?

Can you visit it?

Has this ever worked (i.e., was it working and now it isn't anymore?)

Yes I can visit. She is the new to this project. Do you have any clue what the problem might caused by?

Thanks again

[Hack]

No....I couldn't even speculate.

But, I guess I'd start on the network end, i.e., cables, log in ids, permissions, that sort of thing.

[lucia]

No....I couldn't even speculate.

But, I guess I'd start on the network end, i.e., cables, log in ids, permissions, that sort of thing.

If she can log in to that form then she can access the report. There is no password required on the report.

[lucia]

Actually my client got a error msg like this" 20536 E". Does anyone know what "E" means?
Thanks a lot.

[Hack]

Can he/she give you a screen shot of the actual message box?

[lucia]

Can he/she give you a screen shot of the actual message box?

Yes. The message displayed on screen is like this:

Error in cmdRun in frmCrystalPrint.
20536 E

Thanks, Hack. Any input will be highly appreciated.

[lucia]

I solved it!! I post it here to share with anyone who has the same problem since I've seen a lot of similar questions online and no solutions for it.

I solved it by putting .connect property in code and changing ODBC connection to OLEDB connection on CR Designer.

[Hack]

I'm glad you got it fixed.

I have one more question.

If this problem occurred with just one client, but not the rest, will changing your code possibly have an adverse affect on those clients for whom this was not happening?

[lucia]

I thought that too. I tested on my machine and another user who close by me and didn't get any error.

[Hack]

Ok, good.

Just something to keep in the back of your mind the next time you do a new version mass rollout (as if new version rollouts don't already have enough to worry about. )

Good luck and thanks!