Comcast

[timeshifter]

Maybe isn't so bad after all. Granted, their brilliant idea of the all-in-one gateways (modem and wireless router w/ 4 ethernet jacks in one box) isn't the best... the wireless majorly sucks on them. But my connection is advertised at 5Mb/s... when downloading larger files, the PowerBoost kicks in and jumps it up to around 12... can't really complain about that.

[Arrow_Raider]

If a company is an ISP company in the US, it sucks.

[bgmacaw]

They're lucky I hate BellSouth more than I do them or I would switch ASAP. Their customer service sucks and their systems don't work together well. Here's what I went through over the weekend.

My Internet connection goes down. I call their support number and it says, "You haven't paid your bill and your service has been disconnected" and directs me to the automated system. I had paid it though.

I call back and press the button for a live person. "Our office is closed, call back during business hours". I dig out the Yellow Pages and get their 800 tech support number. After about 20-30 minutes, I get somebody on the line. "I can't help you reconnect until you're shown as paid in our system. Let me connect you to billing customer service." Another long hold.

After giving a long list of identifying information, again, the billing CSR says, "Yes we show you as being paid in full. I'll note it again to make sure." "It may take a few minutes for your account to come back online." The conversation ends.

But the fun doesn't stop. I can get online but everything is redirected to a Comcast install page. I call support again. "I can't help you reconnect until you're shown as paid. Let me connect you to billing customer service." NO!!!! Too late. Back to billing. ID information for about the 6th time. This time they stay on the line and connect me back over to tech support. The tech support rep gets what's happening this time and tells me to reboot everything. I do so. Now an hour and a half later, I have Internet connectivity again.

[timeshifter]

Yeah. Comcast ain't the brightest pack of bulbs... but the PowerBoost is nifty.

[homer13j]

Macaw's story reminds me of the Argument Sketch...

"I told you, I'm not allowed to argue with you unless you have paid."
"But I did pay!"
"No, you didn't."

I had cable internet for about three days and spent them pulling my hair out trying to get my server to respond. Then someone mentioned that most cable companies don't allow servers. I checked the lengthy EULA that looked like it was written by a lawyer paid by the word and found something like "no servers of any kind allowed" and port 80 is blocked.

I went back to DSL. Slower, yeah, but half the price and no restrictions.

[Seismosaur]

Maybe isn't so bad after all. Granted, their brilliant idea of the all-in-one gateways (modem and wireless router w/ 4 ethernet jacks in one box) isn't the best... the wireless majorly sucks on them. But my connection is advertised at 5Mb/s... when downloading larger files, the PowerBoost kicks in and jumps it up to around 12... can't really complain about that.

lol. I use Embarq wireless, and get 90-110 MB/ps. Comcast... Doesn't sound so good.

[timeshifter]

You in the US?

[Seismosaur]

You in the US?

Ya-huh.

[timeshifter]

Where? I'm moving.

[Seismosaur]

A hot place.

[timeshifter]

Oh, you have no idea how much that helps me.

[Seismosaur]

At least it helped...

[Seismosaur]

At least it helped...

[timeshifter]

I thought echos were disabled in vBulletin...

[Seismosaur]

lol, something messed up...

[Andrew G]

Its just history repeating itself

[timeshifter]

Its just history repeating itself

[RobDog888]

Where? I'm moving.

This should help
http://www.embarq.com/

[nemaroller]

lol. I use Embarq wireless, and get 90-110 MB/ps. Comcast... Doesn't sound so good.

90 MBPS?

I don't even seen where Embarq advertises anything over 5 Mbps. And certainly isn't going to happen on a DSL line.

I have Charter, and they are a few notches below Comcast for customer service. So you can thank your lucky stars.

The best cable service I've had were TimeWarner and MediaCom.
In the case of Mediacom, they bumped the connection speed from 5mpbs to 10mbps just as goodwill gesture to their customers. And it was averaging 8.7mpbs - and I got the internet, telephone, and family digital tier cable package for $89 /mo flat rate - fixed.

[timeshifter]

I'm jealous. My dad back in Iowa has Mediacom.

[Seismosaur]

90 MBPS?

I don't even seen where Embarq advertises anything over 5 Mbps. And certainly isn't going to happen on a DSL line.

I have Charter, and they are a few notches below Comcast for customer service. So you can thank your lucky stars.

The best cable service I've had were TimeWarner and MediaCom.
In the case of Mediacom, they bumped the connection speed from 5mpbs to 10mbps just as goodwill gesture to their customers. And it was averaging 8.7mpbs - and I got the internet, telephone, and family digital tier cable package for $89 /mo flat rate - fixed.

OMG, really? My connection is uber-fast, then, lol.

[silentthread]

Maybe isn't so bad after all. Granted, their brilliant idea of the all-in-one gateways (modem and wireless router w/ 4 ethernet jacks in one box) isn't the best... the wireless majorly sucks on them. But my connection is advertised at 5Mb/s... when downloading larger files, the PowerBoost kicks in and jumps it up to around 12... can't really complain about that.

Don't forget their 2GB monthly limit on newgroups with alot of rentention.
Bellsouth tried to compete, by offering no download limit, but their rentention is like 3 days.

[timeshifter]

I have noticed no monthly limit... I'm at probably about 8 gigs in the past month...

[nemaroller]

OMG, really? My connection is uber-fast, then, lol.

My workplace has 32mbps - but I'm quite sure that's a fiber optic line.

I can only assume you would be paying over $1,000 a month for 100mbps/sec.

[RobDog888]

FiOS is only about 1/10th the cost of a T1 and many many times faster.

T1 is at the cheapest ~$525 month for 1500 KBs/sec

FiOS ~$39 month 8 MBs/sec

[CodedFire]

Im with a crowd called DigiWeb (Ireland). Ive got a 10GB limit and 3meg/ps (all i can afford at the mo! , Damn mortgage). I rang on the monday they came on tuesday and connect the whole thing and made sure it worked with every pc and pda i have (its wireless).

A while ago it went down and i rang the support team, a 2min wait and it was up again along with 2 months line rental. They are the best company i have ever delt with for anything!!! I love them!

[Arrow_Raider]

10GB limit? that sucks

[CodedFire]

Sorry Arrow i forgot to metion i have a social life! Why the hell would you need any more than that per month. I can bearly make it to 5GB on a heavy month

[nemaroller]

FiOS is only about 1/10th the cost of a T1 and many many times faster.

T1 is at the cheapest ~$525 month for 1500 KBs/sec

FiOS ~$39 month 8 MBs/sec

I think the difference is T1 lines are dedicated, not shared, the speeds are bidirectional, and normally include at least 64 static IP's - which fit the bill for a business installation.

[RobDog888]

1500/1500 and only 8 static ips.

Whats the deal with FiOS? Is it not as dedicated?

8mb/2mb but not sure about the ip being static.

[Arrow_Raider]

Sorry Arrow i forgot to metion i have a social life! Why the hell would you need any more than that per month. I can bearly make it to 5GB on a heavy month

Well, for the rest of us, vbforums is our social life.

[CodedFire]

I starting to feel like that as well ha ha

[timeshifter]

what? VBF isn't a real social life?

































AAAAAAAAAAAAAAAAAAAAAAAHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!

[CodedFire]

Damn timeshifter way to make me have to scroll sideways!

[Arrow_Raider]

banning time

[timeshifter]

Nah. I'm too awesome to ban.

[RobDog888]

Oh sure you are

Are you giving JR competition for the most Bans before becoming permenantly Banned?

[timeshifter]

Permaban doesn't sound too appealing to me... i got two temp bans in as many weeks, which was pretty awesome. I actually got work done.. granted, it was a total of about three days...

[grilkip]

I was banned once for impersonating Cornholio.