[RESOLVED] Install messed up other program....

[Chrissy]

We have a purchased program called Yardi that we have installed on one of our servers that remote offices can remote in and connect to using Citrix. This was working fine until I installed a custom vb6 program on the server. Now, when people try to log in it does not launch the Yardi program. When they click on the icon, it launches citrix and looks like it is going to connect to Yardi, but it just fades away and never launches the program. When the custom program was installed on the c drive of individual computers, Yardi was never affected. The really strange thing is that two of our network admins who have administrator rights were able to launch the Yardi program remotely through Citrix.

Info: Yardi program has an Oracle database (possibly made in VB but not sure). Custom program has an Access database.

We have tried uninstalling and reinstalling all the programs and nothing seems to work. Does anyone have any ideas at all? Any ideas are welcome, we are at a loss over here.

Thank you,
Chrissy

[jbaggadoughnuts]

I would contact someone who knows about these kind of things they could help you out.................

[Pasvorto]

have you tried to use system restore and go back to a restore point prior to the installation?

[Chrissy]

After many attempts, we figured out what the problem was. My canned program used MSVB50.dll and my new program used MSVB60.dll. It was some sort of a rights issue. It was looking at the user rights associated with MSVB60 instead of the MSVB50 like it should have been. I don't know why that happened.