Dumbest IT question

[r0ach]

Hey,

I work in IT Support and I saw this competition on the web where you can win a BMW Z3. All you had to do was submit the dumbest IT question that someone ever asked you.

I've heard many, but the dumbest question so far was:

How do I switch my computer off? It's got an "ON" switch, but there's no "OFF" switch.

Today, someone asked me to please bring back the network drive we took yesterday, 'cos she needs some of the documents on it.

Am I the only person working with complete Computer Illiterates??

I've listened to this situation on the radio.

Someone called the computer assistance person and said to them, "My computer keeps saying 'cannot find printer'. I even turned the screen so it faced the printer and nothing happened."

Once got a support call from a user who couldn't switch their PC on...they didn't think to check if the switch on the wall outlet was also on.

[FishGuy]

Somethings never change..

[wossname]

"hOw to dig up 6 year-expired thraed please, yes?"

[penagate]

dear,
got cod?

[fahad k]

I was once asked the difference between Bit and Byte.
Have they stopped teaching that in school?

[fahad k]

"What is a turnip?"

[Phill64]

love the 5th element signature r0ach

[Valleysboy1978]

Think of this...if the users were not so pathetically stupid most of us would be without jobs

[zaza]

I was once asked the difference between Bit and Byte

Time.

[NoteMe]

I was once asked the difference between Bit and Byte.

Money?

[penagate]

Spelling?

[fahad k]

Spelling.

[fahad k]

Oh Damn.

[penagate]

Hahaha...

[FishGuy]

I was once asked the difference between Bit and Byte.
Have they stopped teaching that in school?

Bits barks worse than Bits Byte

[mendhak]

What about the f****r smartest IT question?

- ØØ -

[fahad k]

"Is it worksafe?"

[grilkip]

coworker: So that would be like www.bbc.uk right?
grilkip: .co.uk, or just google it.
coworker: yeah, but I don't use Google, it gives me viruses.
grilkip: Google doesn't give you viruses.
coworker: well I got some viruses when I used it, also kazaa as well.
grilkip: :nods:

[sevenhalo]

[space_monkey]

LOL dang that's bad

[si_the_geek]

Here's one I overheard:

User: can I have some more memory for my computer, there isn't enough room for all my music files?
Support: I see... what you actually mean is that you need a bigger hard drive - thats where the files are kept. I've got one spare, I can install it for you later.
User: No, I need more memory - my friend told me.
Support: o..k... well I disagree, but we can do that if you really want. As we havent got any spare, you'll have to buy some, and it will take a few days to arrive.
User: I don't care what you say, just do what I asked you to.

I'll let you guess what happened a few days later..

[mar_zim]

The support send a bomb to the user.

[tommygrayson]

The dumbest IT question that I have encoutered so far is that my boss asked me if I am hacking my own programs.

And you know what happens next....

He is requesting me to restrict myself from accessing my own programs.

And you know what I answered ....

Yeah, I could do that.....

Mother F****king boss!!!

Quit that job after 3 months.

[Mark Gambo]

User: I have a message on my screen that says "Press ANY Key to continue". But I can't find the ANY Key . . .

[Datacide]

Here's a great one:

User: Hello, my computer is on fire! What do I do?
Support: So turn it off!
User: How?
Support: Just press the button or pull the plug out.
User: No, there's a command for it. What's the command?
Support: There's no command, just yank the cord.
User: No, my friend said there's a command for it.

[Wally Pipp]

User: Hello, can I have a new spindle of CD-ROM's please.
Support: We gave you one last week. You do know we do regular back-ups, don't you?
User: Yeah I know, it's for my music collection.
Support: You're joking...
User: No really, I have already quite a bit downloaded but I'm through my CD's
Support: And that is under the work hours? Over the company network? Probably with P2P software and breaking the copyright policy also?
User: err...
Support: You do know that it is a job-terminating violation of company property...
User: Is it? Ah, forget the CD's then...
Support: No, let's not. In fact, let's have a look at your collection. And then decide on your future in this company.

[Valleysboy1978]

[Valleysboy1978]

User: I have a message on my screen that says "Press ANY Key to continue". But I can't find the ANY Key . . .

Actually that is form an episode of the Simpsons where Homer puts on so much weight he can work from home

[mendhak]

It was floating around on the Internet before that. I'm sorry, they're not as original as I would have you believe.

[I_Love_My_Vans]

Not really a question, a gentlemen came into work not long ago ranting about our crappy support.

The blokes on/off button was stuck in pressed in, he phoned technical services, where the "expert" on the other end explained he would send a surge down the line, to push the button out !!!!!

Also

User: Will floopy disks work in a floopy disk drive?
Me: Sure, why not?

ILMV

[wossname]

Subcontractor: "I just had a crash on my computer and now I can't make it happen again, what do I do? I haven't lost any work or anything but it was weird."

Wossy: "Basically you are ring me up to tell me that you don't have an IT problem?"

Subcontractor: "Uhh yeah, sorry. [click]"

[I_Love_My_Vans]

Subcontractor: "I just had a crash on my computer and now I can't make it happen again, what do I do? I haven't lost any work or anything but it was weird."

Wossy: "Basically you are ring me up to tell me that you don't have an IT problem?"

Subcontractor: "Uhh yeah, sorry. [click]"

I was told this phone call would be confidential, well thats the last time i use the Linux tech support.

[Static]

a friend told me this one.. An old lady with her first computer...

......(explanation that it her first computer.. etc)....

User: well... I turned it on, but I dont see anything. whats supposed to happen?
Support: well, did you make sure the computer monitor was turned on?
User: What?
Support: The monitor, is it turned on?
User: what monitor?
Support: The "TV" looking thing.. is that turned on?
User: No.. why would I have the TV on if I want to use the computer?
Support: The computer TV that came with your computer... its square, black, thin. looks like a TV.
User: I needed that?
Support: Yes
User: oh dear.
<click>

he never found out what happened to it....

[vbcode1980]

User: Hello, can I have a new spindle of CD-ROM's please.
Support: We gave you one last week. You do know we do regular back-ups, don't you?
User: Yeah I know, it's for my music collection.
Support: You're joking...
User: No really, I have already quite a bit downloaded but I'm through my CD's
Support: And that is under the work hours? Over the company network? Probably with P2P software and breaking the copyright policy also?
User: err...
Support: You do know that it is a job-terminating violation of company property...
User: Is it? Ah, forget the CD's then...
Support: No, let's not. In fact, let's have a look at your collection. And then decide on your future in this company.

Sounds like the ******* Operator From Hell

[sevenhalo]

This just happened to me:

*Ring*
Me: This is Derrick.
User: Hey Derrick, can you bring me a mousepad? I don't have one up here.
Me: Sure, give me a second.
User: Thanks.
*click*

*I go and grab a mousepad from the closet and take it up to them*
User: ...This isn't the right one.
Me: What do you mean? Mousepads aren't specific to your mouse, any of them will work.
User: Yeah... But I wanted the one with the phone numbers on it for each location. I can't remember them.
Me: So why didn't you ask for a list of the numbers? Or look them up on the intranet?

[grilkip]

They are the same people that hold or press repeatetly the button at the bicycle or pedestrian traffic light.

[Static]

They are the same people that hold or press repeatetly the button at the bicycle or pedestrian traffic light.

what?? that doesnt help it go faster????

[DKenny]

In my last job I got a call from a user on Friday afternoon, right around beer thirty. The user was bored with no work to do, so decided to play around with the colours in her display options. She set the colour of even object, widnows, menues, desktop, the works, to BLACK.
It took forever to walk through resetting it, keystroke by keystroke....