[RESOLVED] norton antivirus

[ninjanutz]

ever since a few months ago norton antivirus has disabled the auto protect and the email scanning. when i click enable on these options nothing happens. it all started wen i accidently instealled run.exe but even though i removed that norton has still been acting funny although it still scans and updates fine. does anyone know wats wrong or wat i can do to fix it?

[dglienna]

Did you re-boot? You may have to re-install.

[ninjanutz]

yea i reinstalled and everything

[dglienna]

So, is it working now?

[ninjanutz]

nope

[dglienna]

Did you un-install it before you re-installed it? Maybe it didn't overwrite old settings? If that doesn't work, you may have a problem.
It sounds like you may have to format the machine.

What was run.exe? Never heard of it

[ninjanutz]

yea i uninstalled and reinstalled i have no idea wat run.exe is or where it came from. its weird though everything but auto protect auto mive update email scanner work fine. i dun think its a HUGE problem but a problem none the less

[dglienna]

Check out their help site. Maybe they have something useful.