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Thread: Project/bug management (what do you all use?)

  1. Apr 1st, 2005, 11:55 AM #1
    szlamany
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    Project/bug management (what do you all use?)

    I was wondering what you all might be using for tracking call logs/bug fixes and general project management - even combining bug tracking and new development in one application.

    Any info would be greating appreciated.
    Last edited by szlamany; Apr 1st, 2005 at 01:34 PM.

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  2. Apr 1st, 2005, 05:38 PM #2
    szlamany
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    Re: Project/bug management (what do you all use?)

    Does anyone use anything out there?

    The general developer forum doesn't seem to get many views...

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  3. Apr 10th, 2005, 01:56 PM #3
    szlamany
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    Re: Project/bug management (what do you all use?)

    Well, I figured I would bump this one more time - if anyone has any experience I would surely appreciate it - thanks.

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  4. Apr 10th, 2005, 02:16 PM #4
    RobDog888
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    Re: Project/bug management (what do you all use?)

    Hey szlamany, looks like most members dont use any tracking software, I guess. Like me, we use our own call
    center type software that I wrote. . The calls we get in about "This gave me an error" type thing get a new task created
    under the client/project and it has a status, notes, etc. We use it to create new projects and even post our time
    to the projects for being able to track our profitability on a project basis.
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  6. Apr 10th, 2005, 02:57 PM #5
    szlamany
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    Re: Project/bug management (what do you all use?)

    RobDog - thanks - I was thinking that was probably the case...

    One of my customers, they have a 4-person help desk (and dozens of building techs), would like to track both problems and projects in a single package - off the shelf product yet!

    Anything from printer don't work to need a new sort order for some query.

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  7. Apr 10th, 2005, 03:03 PM #6
    RobDog888
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    Re: Project/bug management (what do you all use?)

    Oh, off the shelf, then check out "Track It" call ceneter bug tracking software. I heard about it
    and its supposed to be good.
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  8. Apr 10th, 2005, 09:57 PM #7
    Dave Sell
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    Re: Project/bug management (what do you all use?)

    We also "rolled our own" bug tracking software. ASP Classic, some VB6, and SQL server. Nothing glamorous.
    Nobody knows what software they want until after you've delivered what they originally asked for.

    Don't solve problems which don't exist.

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  9. Apr 11th, 2005, 04:52 AM #8
    Merrion
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    Re: Project/bug management (what do you all use?)

    We use "bugzilla" - free, but I can't in clear conscience recommend it.
    Also "Rational Clearquest" which is better, but expensive.
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  11. Apr 11th, 2005, 06:35 AM #9
    DWRoelands
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    Re: Project/bug management (what do you all use?)

    I use MANTIS for bug tracking (http://www.mantisbt.org/). You have to be willing to install the Windows versions of PHP and MySql, but they're all free and it does quite a good job.
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  12. Apr 12th, 2005, 02:37 AM #10
    randem
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    Re: Project/bug management (what do you all use?)

    szlamany,

    You could try Software Version Control. It's free.
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