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Thread: Crystal Won't Start

  1. #1

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    Crystal Won't Start

    I've created a database project with VB6 and crystal reports 10 developer. I'm using Install Shield Developer 8 for the installer. Everything installs fine and the program runs without any problem. However, when I click on the report button the reports starts and then closes before it even show's itself. I'm using the crystal merge modules in the installer. They are: license, rdcdesigntime, rdcruntime, and reportengine. Can anyone give me a clue as to what is the problem? Thanks

  2. #2
    I'm about to be a PowerPoster! kleinma's Avatar
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    Re: Crystal Won't Start

    sorry can't help you out as it could really be any number of things... you may need to implement logging to a textfile in the exe, so that when it fails to show the report, you can go to the log and see how far it got... i use this method all the time to track down weird hard to spot bugs...

    also check www.businessobjects.com, the developers of CR, they have a vast knowledge base of answers, as well as product updates, and samples..

  3. #3

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    Re: Crystal Won't Start

    Thanks kleinma,

    I've been to businessobjects and couldn't find anything that would help. I even checked the forums. I did download all of the updates they had. After installing them I can't even get it to install now. I'll just have to work on it.

  4. #4
    Hyperactive Member ARPRINCE's Avatar
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    Re: Crystal Won't Start

    Quote Originally Posted by purdybirds
    I've created a database project with VB6 and crystal reports 10 developer. I'm using Install Shield Developer 8 for the installer. Everything installs fine and the program runs without any problem. However, when I click on the report button the reports starts and then closes before it even show's itself. I'm using the crystal merge modules in the installer. They are: license, rdcdesigntime, rdcruntime, and reportengine. Can anyone give me a clue as to what is the problem? Thanks
    So it runs on the developer machine but have problems when installed in a client machine?

  5. #5
    Ex-Super Mod RobDog888's Avatar
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    Re: Crystal Won't Start

    I thinkg ARPRINCE is on the right track. You are probably missing some CR dependancies.
    Look in the runtime.hlp file for a listing of files required for each function/method.

    HTH
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