sorry, just had to get that out of my system... I had a similar problem a few years ago, but with a Zebra label printer - no way would we allow anyone to buy another one like that!!

it had it's own language too, there was a label on the printer for "support", I rang and they sent me a large book.. it took me about 3 weeks to understand enough to get a simple label finished.


If you cant find any decent web sites for it, I'd recommend contacting the manufacturer