Results 1 to 4 of 4

Thread: MS Word Crashing on Exit...

  1. #1

    Thread Starter
    Lively Member
    Join Date
    Jun 2003
    Location
    Savannah, GA
    Posts
    100

    MS Word Crashing on Exit...

    My Boss is having an unusual problem with his Microsoft Word. Every time he closes a document the program will crash with an unknown error and attempt to recover lost data. Along with the little send/do not send error report popup.

    All other MS office programs work fine. I have run the repair function, uninstalled word and reinstalled it, and uninstalled MS Office completely and reinstalled it. I have tried it with the Microsoft Office Updates installed and without the Office Update. Each time Word still crashes on exit which leads me to believe it may be some other setup on the machine that is glitching the exit sequence of Word.

    Does anybody have any ideas about how to troubleshoot this problem?

    His machine is running Windows 2000 Workstation, latest Service Pack, MS Office 2002 (full install, not update) along with a wide array of "other" software that he has put on there.

    All worked fine at first after the install but he didn't tell me of this problem until a couple weeks after it started and was unsure of the time or event that caused this problem to begin.

    Please, reformatting is a very undesirable option in this case due to political reasons which I will not go into. Any ideas on how to troubleshoot without reformatting are greatly appreciated.

    Thanks!

  2. #2
    Hyperactive Member IntelSucks's Avatar
    Join Date
    Oct 2003
    Location
    Ubuntu Lovers Club
    Posts
    453
    Re-install office...thats about the only solution that I can think of. It only takes a few minutes.

  3. #3

    Thread Starter
    Lively Member
    Join Date
    Jun 2003
    Location
    Savannah, GA
    Posts
    100
    I have run the repair function, uninstalled word and reinstalled it, and uninstalled MS Office completely and reinstalled it.
    This is why I think it is something external to the office setup.

  4. #4
    Hyperactive Member IntelSucks's Avatar
    Join Date
    Oct 2003
    Location
    Ubuntu Lovers Club
    Posts
    453
    Ok, I see. I have no clue why it would be doing that.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  



Click Here to Expand Forum to Full Width