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Thread: Outlook closes

  1. Apr 14th, 2003, 08:30 AM #1
    Mc Brain
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    Angry Outlook closes

    I cannot understand why Outlook hangs with this error and closes:

    ---------------------------
    Message: OUTLOOK.EXE - Application Error
    ---------------------------
    The instruction in "0x308e00de" references to memory at "0x00000006". The memory cannot be "read".
    Click Ok to end this program
    Click CANCEL to debug this program
    ---------------------------
    Ok Cancel
    ---------------------------
    Does anybody have any idea why this is happening or how to solve it?
    Emiliano F. Martín


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  2. Apr 16th, 2003, 12:26 AM #2
    wrack
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    Re: Outlook closes

    Originally posted by Mc Brain
    I cannot understand why Outlook hangs with this error and closes:

    Does anybody have any idea why this is happening or how to solve it?
    What OS is that...Try searching microsoft with exact error code or description...

    Cheers...

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  3. Apr 16th, 2003, 12:32 AM #3
    Mc Brain
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    It's W2k. Anyway.... what's the error code? I'm not getting an error code but a memory and an instruction's address. None of them would be useful for a search.
    Emiliano F. Martín


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  4. Apr 16th, 2003, 12:36 AM #4
    wrack
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    Originally posted by Mc Brain
    It's W2k. Anyway.... what's the error code? I'm not getting an error code but a memory and an instruction's address. None of them would be useful for a search.
    You are right bcos I tried to search microsoft with the description you gave and can't find anything...

    Is this only in outlook or all the office apps...Try repairing office and that might solve ur problem...but b4 that make sure u backup all of ur impoertant mails and addressbook...

    Cheers...

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  6. Apr 16th, 2003, 01:33 AM #5
    Mc Brain
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    I've already

    • repaired Office,
    • re-installed Office
    • and uninstalled Outlook and re-installed it again.

    I've also run each Outlook's SP I found and upgraded the IE to 6. None of these seems to fix the problem.
    Emiliano F. Martín


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