I hate Dell!!!!
I just got this new computer from them and started putting games into it. After about a month of use it started freezing and crashing about 3-4 times a day.

"It's probably all the games I put in it," I say, "just tell me how to reformat it."

So I reformat it, clearing out everything on there and putting it back to it's factory standard. But alas, it's still screwed up!

What to do...

Would it be worth the trouble of getting a replacement?