View Poll Results: Do you agree with this ?
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Yes, customer care calls should be charged.
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No, I don't. They should be FREE
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Apr 26th, 2010, 11:16 PM
#1
Indian Mobile Operators are going to start charging for customer care calls !
Yesterday, I called Airtel customercare and heard a taped message that, from May 10 2010 onwards, they will be going to charge Rs. 0.50 / 3 Minutes. !!!!!!
When I asked about this to the customer care executive, they said that, the telecom department is planning to do this to all the mobile operators..!
Is that really needed ???? Do you agree with this movement ???
I am against this....!
In this way, the mobile operators can earn some more from these calls. I think, this effectively reduce the number of calls to customer care. And more cause more pain to the normal customers.
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