I'm back with yet another question.

I have a program written in VB6 that uses an Access 97 database. I have distributed this program to several users in various countries using various versions of Windows and Office. Everyone is able to use the program fine except for one person in Russia. She is receiving this error message:

run-time error '-2147467249 (80004005)'
Cannot open database. It may not the database that your application
recognizes, or the file may be corrupt.

She is running XP Professional 2002 Service Pack 1, and Microsoft Office 2003. She has English, Russian, and Arabic on her machine.

She said she receives the same error if she simply tries to open the database file using her Access 2003, so I believe the error is a version incompatibility issue. Is there some way to fix this?