I had a similar problem and solved it by taking the following steps:

1) I ensured that I had all the recent patches (hotfixes, service packs, etc.) for my operating system.

2) I downloaded all the most recent printer drivers from the manufacturer (HP in my case).

3) I used the most recent version of the "Reader" that was available at that time (I don't recall the version number).

I am not sure which of the steps actually solved my problem, but you might want to try it... It worked for me in any case.

Good luck.