its an hp photosmart 315 that has a bunch of pics on it that i need to get off. Usually, i use their software to do that, but i lost the disk a couple of months ago. Whenever i just plug it it (its by USB) windows pop up "finding new hardware" and then "adding USB mass storage device". then i get a bsod saying page_fault_in_nonpaged_area. I got it to work a while ago, but forgot how. what do i need to do?