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Thread: [RESOLVED] Odd problem with Windows 7

  1. #1

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    PowerPoster Pasvorto's Avatar
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    Resolved [RESOLVED] Odd problem with Windows 7

    I am having an odd problem with a report. First details:

    PC is Windows7 pro
    App is VB6
    Crystal version is 9.5

    Whenever I run a specific report (call it ReportA) to screen on this PC I get an error : Primary production System has Stopped Working". Details shows an appcrash involving crqre.dll (c0000005)

    I get the same error when I try to print to printer.

    Other reports print just fine. The report prints just fine on my PC, also W7 pro.

    I replaced the crqe.dll; I installed CR9.5, I replaced the report (from backup). I changed the default printer. Nothing seems to be fixing the problem.

    Any ideas?

    I will make sure it has all the patches, but I'm sure it does.
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  2. #2

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    Re: Odd problem with Windows 7

    I wound up reinstalling the program and that seems to have cleared it up.
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