Having to register ActiveX component over and over

[flace123]

Hi all,
My first post here. Hope I can contribute to the community aswell.

I have a strange problem going on here.
I'll describe the scenario first and then the issue:

Our company's system is hosted at a main file server, and all of our users load that EXE from a shortcut on their desktop. Therefore, when we want to release a new system version we just have to update the EXE on that server.

We have installed on every machine all the components necessary for the system to run. But here lies the problem. Some components sometimes act like they haven't been registered. One minute it's working fine, the next one we get that horrible, horrible, creeping error:
"ActiveX component can't create object".

Bottom line: we ask for the IT guys to go there (with their administrative powers) and register those damned ActiveX components again.
Result: It starts working again. BUT our users go completely crazy cause this happens over and over and at completely random situations.

Question:
Does anyone have an idea of WHY this is happening? What should we do? Have anyone ever faced this problem?

Thanks in advance,

Flace

[cheenu_vasan]

Try creating the setup with the explicit code to register the components in the machine. Also check for the already version (old version) in that machine. If so remove those and then install the new version.

Also always try install the new version after uninstalling and manully removing the related files from the machine....

[flace123]

Thanks for the reply.
You think this could be the problem? Version conflict? Our setup already overwrites the existing version of the ActiveX component. Don't know what could cause this.

I'll try manually removing the files and start from the beggining with a test machine.

Thanks,

Flace