Dear Matthew:
There are some changes in the NetZero service that will
probably NOT AFFECT YOU, but that you should know about.
NETZERO REMAINS FREE FOR 40 HOURS PER CALENDAR MONTH. For
the small percentage of users who use NetZero for more
than 40 hours per month, we will charge a fee for connect
time beyond the initial 40 hours, while the first 40 hours
remain free. This change will take effect the beginning of
January. BASED ON OUR RECORDS OF YOUR NETZERO USAGE, THIS
CHANGE WILL MOST LIKELY NOT AFFECT YOU:
Your NetZero Usage Record for November
-----------------------------------------------------
Your NetZero Member ID ----------
Date of Membership 11-MAY-99
Your Usage in November 2000 --- hour(s)
Again, we want to emphasize that, based on your NetZero
usage history, this policy will probably not affect you.
You will have completely free Internet access for 40 hours
each and every month. It's that simple. In fact, it will
most likely affect only a small percentage of our members,
and it will only affect those users when they exceed 40
hours - they still have the choice to not pay by using less
than 40 hours.
Please note that we will charge by household (based on one
computer and one phone line) so if your household uses more
than 40 hours, you will be asked to pay when you exceed those
40 hours. To read more details, please refer to our Terms of
Service, our FAQs or our Website.
Click
http://www.netzero.net/legal.html to read Terms of Service
Click
http://www.netzero.net/support/info/nzpro.html to read FAQs
Click
http://www.netzero.net/about_us/service.html to view our Website
We are pleased that you have chosen NetZero, and we value your support.
Sincerely,
Mark R. Goldston
Chairman and Chief Executive Officer
NetZero, Inc.
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