Norton Ghost [Resolved]

[MartinLiss]

I recently bought an Iomega external USB hard drive for backup puposes. The drive came with Norton Ghost and I was able to use it once to create a .gho file on that drive. No matter what "Advanced Settings" I now use, when the program goes to DOS it always errors saying it can't find the new target .gho file. The program allows me to create the file on the drive so why can't it find it?

[HardCode]

Probably because USB drivers are in Windows and are not inherent in DOS. I'd call their Tech Support and see how they expect you to connect to the USB Drive from a DOS prompt (bet Iomega didn't think of THAT one )

[MartinLiss]

No they actually did, because one of the options that you specify is whether or not you want to use version 1.1 or 2.0 or No drivers. I've tried all three choices and none work.

[HardCode]

Is your machine old maybe? With USB 1.0 and not 1.1?

Don't feel bad, you are just testing. I bought PowerQuest Drive Image 7 and had a HDD die completely. Drive Suckage 7 couldn't do a damn thing. Even when it restored "successfully," it still wouldn't boot. And Symantec (who bought PowerQuest) has ass for technical support, unless you pay $30 a call.

Let me know if Ghost works out because I need to try a different recovery software.

[TomGibbons]

I don't have anything to say which is of any direct use in this case, but I bought a nice little gizmo the other day. USB on one end, IDE on the other, with a little power lead and everything to power the HDD which you would plug into the IDE end. You plug it in to the USB port on your computer, Windows XP sees it and automatically installs the drivers for it. And adds it as a removable storage device. It's USB 2.0 and I was pleasently supprised with how fast and efficient it is Providing you've a spare IDE HDD, it's a very useful little tool. Only £25 (Sterling).

[MartinLiss]

I uninstalled and then reinstalled Ghost and that corrected the problem.