[RESOLVED] - Whoops - unable to view file" message

[BruceG]

I have an application that processes MS-Word files, and I enable the user to view the files through the WebBrowser control (that seemed like the best option to display a Word doc, as the OLE control sucks). Anyway, I have no problems displaying any file in the webbrowser control when I run the app from my development box (Win 98 laptop). However, when the app is run on the user's machine (Win XP Pro), while the app does display most documents without a problem, on longer ones, she is getting the message "Whoops - unable to view this file (GP) - QuickView Plus". Any idea why or how to fix it?

[aldinator]

send me the code (or post it) cause i have xp pro - maybe i can check it out for you

[BruceG]

To simulate the code in question, add the WebBrowser control by going to Project->Components and checking "Microsoft Internet Controls". Place the WebBrowser control and a command button on the form. In the Click event of the command button, place this code:

Private Sub Command1_Click()
    WebBrowser1.Navigate2 "C:\MyDir\MyWordFile.doc"
End Sub

where C:\MyDir\MyWordFile.doc is any MS-Word doc of your choice. See if you can display a doc of 30 pages or so (that's where my user is getting the error, although I can display it fine).

The message indicates that they are using a plug-in called "QuickView Plus", which I don't have. Did you ever hear of it, and if so, can it be disabled when trying to view documents in IE?

[aldinator]

can you send me the word file that you are using?? i don't have any 30 page word file and i don't feel like typing 30 pages

[BruceG]

Here's one.

[aldinator]

that opened fine for me

[BruceG]

It's that "QuickView Plus" program that's causing the interference. Anybody have any remedies? Is there a way to make IE not use it?

[Pc_Madness]

Whats Quick View Plus?

[BruceG]

QuickVeiw Plus is a utility program (by JASC Software) that you can buy (or download a trial version) free; also it may come bunded with some other software. It lets you read files from programs that you don't have. Example: Someone gives you a spreadsheet (.xls file), but you don't have Excel. With QV+, you can read the .xls file.

[BruceG]

I found that you can change the configuration of QuickView Plus to tell it which programs it should or should not integrate with. Having unchecked Internet Explorer, the problem was solved.