-
Dec 13th, 2024, 05:24 AM
#1
When you have done IT support...
Well.
I have a Samsung 32 HD new TV and yesterday I run into a bizarre issue.
The sound was not there, not on channel or HDMI. I closed opened the TV, check diagnostics but nada.
Then I suddenly remembered that I have an IT education(God forbid), putted the cape and the mask and unplugged the TV for 30 seconds and plugged it in again.
Problem solved, finger raised.
Samsung TV's are only great for one and only thing. Their display. Brilliant colors but everything else is problematic.
Also another time I needed to put the IT suit was when I was opening the PC and the TV channels stopped reception. That was an HDMI issue, if the cable was plugged and the PC open it interfered with the TV channels.
So I have a 2 in 1 HDMI switch that I click and "kill" the active HDMI when I want to switch to TV and not close the PC. Again, problem solved, finger raised.
ἄνδρα μοι ἔννεπε, μοῦσα, πολύτροπον, ὃς μάλα πολλὰ
πλάγχθη, ἐπεὶ Τροίης ἱερὸν πτολίεθρον ἔπερσεν·
-
Dec 18th, 2024, 02:50 PM
#2
Re: When you have done IT support...
Another TV / PC issue:
I have a TCL TV that has a cable box connected to it, as well as a DVD player and a PC. If the cable box is not powered on, the HDMI ports are not active and you do not see any display from either the PC or DVD player when you switch to those HDMI ports.
-
Dec 18th, 2024, 04:53 PM
#3
Re: When you have done IT support...
Lately I have a strange issue with my work PC.
And mind you the PC is an HP core i7 2 years old good one in specs (except the VGA) .
When I turn the visual studio, sometimes it give 3 lines of error on the upper corner and then complains about a low memory thing and the screen turns black!
After that I connect and disconnect the HDMI cable and the screen turns back on and after that the PC is semi responsive. P.e. I cannot do a copy paste of close the visual studio properly.
Then I have to do a restart to fix it. I haven't look at the logs as I'm up to my neck in work but I have to find some time to do so.
This is probably my turf so I don't think I would get a direct advice from the forum so that's why I'm not raising it as an issue but since we are talking about electric device miracles, I thought I should bring it up.
The first thing tho and more obvious seems to be a memory gone bad. I hope I don't open it and se Kioxia. That would be a bull's eye.
(and yes the PC was not spected be me, else it would not have been HP as lately they are second worse only to Lenovo)
ἄνδρα μοι ἔννεπε, μοῦσα, πολύτροπον, ὃς μάλα πολλὰ
πλάγχθη, ἐπεὶ Τροίης ἱερὸν πτολίεθρον ἔπερσεν·
-
Dec 19th, 2024, 12:15 PM
#4
Re: When you have done IT support...
That sounds like a video adapter memory issue. A memory test might be worthwhile. Also, what video adapter is built into that laptop? If it is AMD (Radeon) based, that would explain it.
-
Dec 19th, 2024, 05:08 PM
#5
Re: When you have done IT support...
I actually opened a issue on the main vb forum but not it's not a Laptop and not a Radeon, it's a build in intel.
The PC is top notch but the video suck as I've said. I have disable all SQL servers services and analysis as I don't use em on the main PC as when the crashed happen the top memory usage is VS,Firefox and SQL .
If this happens again I might try to replace the memory and if it continues add another 16 GB (company's money).
Will see.
ἄνδρα μοι ἔννεπε, μοῦσα, πολύτροπον, ὃς μάλα πολλὰ
πλάγχθη, ἐπεὶ Τροίης ἱερὸν πτολίεθρον ἔπερσεν·
-
Dec 19th, 2024, 07:31 PM
#6
Re: When you have done IT support...
Some Intel video adapters are also not very good. You might want to consider adding an nVidia video card.
-
Dec 19th, 2024, 09:20 PM
#7
Re: When you have done IT support...
If you already have 16GB that should be more than enough. I ran all those things on my last PC with 16Gb and never had a problem. It also had a built in video controller. I checked my memory usage once in a while and never really seen it much over 8Gb.
But for some reason I still got 32Gb ram on my newest machine. lol
-
Dec 20th, 2024, 04:11 AM
#8
Re: When you have done IT support...
Depends.
I have 3 SQL open , multiple VS open and on top of that I have SQL servers services and Analysis Services running that are not needed.
Also I'm not always able to shut down the PC but that might not be the problem(PC constantly open) as it did that with one day open PC.
That why I have multiple suspicious.
1)Service open (solved)
2)Problematic memory
3)Git component with memory leak
4)Video adapter. The adapter is intel UHD graphics 630 latest drivers. I've seen some post with issues, one with blank screen by only one person but not a memory leak issues. I'm not sure they would approve a nvidia card tho
ἄνδρα μοι ἔννεπε, μοῦσα, πολύτροπον, ὃς μάλα πολλὰ
πλάγχθη, ἐπεὶ Τροίης ἱερὸν πτολίεθρον ἔπερσεν·
-
Dec 20th, 2024, 01:04 PM
#9
Re: When you have done IT support...
I'd keep the task manager open and periodically check how much memory your using.
Intermittent problems are the worse. Good luck
The error might be misleading and not be a memory issue at all.
Last edited by wes4dbt; Dec 20th, 2024 at 01:26 PM.
-
Dec 20th, 2024, 04:30 PM
#10
Re: When you have done IT support...
I have 8GB on one Surface Pro, yet it has no issue with SQL Server, several instances of VS2022, LibreOffice Writer, and Chrome or Edge, all running at once. I don't think your main system RAM is the issue, but video RAM...well, perhaps that.
My usual boring signature: Nothing
 
-
Dec 20th, 2024, 05:06 PM
#11
Re: When you have done IT support...
I'm not sure how would I go about and capture the video error since I see non of it on the logs but it will have to wait anyhow as I got a vacation for this week and I won't be at the office.
ἄνδρα μοι ἔννεπε, μοῦσα, πολύτροπον, ὃς μάλα πολλὰ
πλάγχθη, ἐπεὶ Τροίης ἱερὸν πτολίεθρον ἔπερσεν·
-
Dec 23rd, 2024, 10:21 AM
#12
Re: When you have done IT support...
Video RAM is a definite possibility.
-
Feb 6th, 2025, 06:02 AM
#13
Re: When you have done IT support...
Still cannot be sure but I was abusing the PC on purpose and having done the aforementioned steps just today I got the memory exception.
So I do no think it's Video Ram more on the amount of apps that consume memory.
ἄνδρα μοι ἔννεπε, μοῦσα, πολύτροπον, ὃς μάλα πολλὰ
πλάγχθη, ἐπεὶ Τροίης ἱερὸν πτολίεθρον ἔπερσεν·
Posting Permissions
- You may not post new threads
- You may not post replies
- You may not post attachments
- You may not edit your posts
-
Forum Rules
|
Click Here to Expand Forum to Full Width
|