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Thread: Not Getting Email Notifications and Cannot Contact Us

  1. #1

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    Not Getting Email Notifications and Cannot Contact Us

    I've not been getting any notification emails for some weeks now and didn't realize I had replies to my original posts.

    I have notifications turned on and am subscribed to my threads, so I don't know what changed.

    Unfortunately clicking on "Contact Us" returns that the feature is disabled.

    So how does someone contact admins if there are possible issues?

    Thanks.

  2. #2
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    Re: Not Getting Email Notifications and Cannot Contact Us

    They're aware, and there's no ETA on a fix. And yes, it's a pain! See discussion below:

    https://www.vbforums.com/showthread....meone-responds

  3. #3
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    Re: Not Getting Email Notifications and Cannot Contact Us

    Quote Originally Posted by webbiz View Post
    I've not been getting any notification emails for some weeks now and didn't realize I had replies to my original posts.

    I have notifications turned on and am subscribed to my threads, so I don't know what changed.

    Unfortunately clicking on "Contact Us" returns that the feature is disabled.

    So how does someone contact admins if there are possible issues?

    Thanks.
    You already posted yesterday in the admin thread about this same issue:

    https://www.vbforums.com/showthread....=1#post5583684

    And, if you read that thread, you would have seen that they are aware of the issue and are awaiting a resolution.

    Creating a CodeBank thread about this is not the way to report the issue, obviously.

  4. #4

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    Re: Not Getting Email Notifications and Cannot Contact Us

    Quote Originally Posted by OptionBase1 View Post
    You already posted yesterday in the admin thread about this same issue:

    https://www.vbforums.com/showthread....=1#post5583684

    And, if you read that thread, you would have seen that they are aware of the issue and are awaiting a resolution.

    Creating a CodeBank thread about this is not the way to report the issue, obviously.
    I didn't read the thread because I noticed it was written years ago.

    I just didn't want to start a new one so I added my comment at the end of it to bring it back into view.

    I apologize for not realizing that this is a system wide issue and not isolated to my own account as I was assuming.

    :-)

  5. #5

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    Re: Not Getting Email Notifications and Cannot Contact Us

    Quote Originally Posted by OptionBase1 View Post

    Creating a CodeBank thread about this is not the way to report the issue, obviously.
    As to how to report the issue, that remains a mystery to me. I tried "Contact Us" first, but it is disabled. So how does one 'obviously' report the issue?

    Thanks.

  6. #6
    PowerPoster Elroy's Avatar
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    Re: Not Getting Email Notifications and Cannot Contact Us

    This should probably be in Forum Feedback. It definitely doesn't belong in the VB6 CodeBank.
    Any software I post in these forums written by me is provided "AS IS" without warranty of any kind, expressed or implied, and permission is hereby granted, free of charge and without restriction, to any person obtaining a copy. To all, peace and happiness.

  7. #7
    Smooth Moperator techgnome's Avatar
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    Re: Not Getting Email Notifications and Cannot Contact Us

    By post6ing in the Forum Feedback...
    An example would be like this.

    -tg
    * I don't respond to private (PM) requests for help. It's not conducive to the general learning of others.*
    * I also don't respond to friend requests. Save a few bits and don't bother. I'll just end up rejecting anyways.*
    * How to get EFFECTIVE help: The Hitchhiker's Guide to Getting Help at VBF - Removing eels from your hovercraft *
    * How to Use Parameters * Create Disconnected ADO Recordset Clones * Set your VB6 ActiveX Compatibility * Get rid of those pesky VB Line Numbers * I swear I saved my data, where'd it run off to??? *

  8. #8
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    Re: Not Getting Email Notifications and Cannot Contact Us

    Quote Originally Posted by webbiz View Post
    I didn't read the thread because I noticed it was written years ago.

    I just didn't want to start a new one so I added my comment at the end of it to bring it back into view.

    I apologize for not realizing that this is a system wide issue and not isolated to my own account as I was assuming.

    :-)


    Quote Originally Posted by webbiz View Post
    As to how to report the issue, that remains a mystery to me. I tried "Contact Us" first, but it is disabled. So how does one 'obviously' report the issue?

    Thanks.
    That thread was created 1 month ago.

    Also, how is what you should do a mystery when your post yesterday is already what you should have done?

  9. #9

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    Re: Not Getting Email Notifications and Cannot Contact Us

    Quote Originally Posted by OptionBase1 View Post
    That thread was created 1 month ago.

    Also, how is what you should do a mystery when your post yesterday is already what you should have done?
    What?

    You said
    Creating a CodeBank thread about this is not the way to report the issue, obviously.
    So you alluded that posting yesterday was NOT what I should have done.

    So yeah, if not, then it is a mystery to me as to what I should have done.

    I'm just trying to report a problem that I was NOT aware of system-wide, not turn this into a debate.

    As for when the thread was created, I just looked at a date of the OP post and it looked like years ago. Perhaps it was the join date I saw. Regardless, I posted there to avoid starting a new thread and when nothing was said following figured I needed to write my own thread.

    IF my comment WAS replied to, I did not know about it BECAUSE I'm not getting email notifications!!!

    So it's a circular argument.

    Now I know. I'm good. I'll wait I guess.

    Have a nice day!

  10. #10

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    Re: Not Getting Email Notifications and Cannot Contact Us

    Quote Originally Posted by techgnome View Post
    By post6ing in the Forum Feedback...
    An example would be like this.

    -tg
    Now this is an appropriate response. Thank you.



    I will remember this next time.

  11. #11

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    Re: Not Getting Email Notifications and Cannot Contact Us

    Quote Originally Posted by Elroy View Post
    This should probably be in Forum Feedback. It definitely doesn't belong in the VB6 CodeBank.
    Unfortunately I don't see how to move it there.

  12. #12
    Super Moderator Shaggy Hiker's Avatar
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    Re: Not Getting Email Notifications and Cannot Contact Us

    You can't, but I did. What you can do is report it, and we'll move it.
    My usual boring signature: Nothing

  13. #13
    Administrator Steve R Jones's Avatar
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    Re: Not Getting Email Notifications and Cannot Contact Us

    The broken CONTACT US link has been reported.... It's related to the other Email Notification issue.

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