send email from shared mailbox

[eurostar_italia]

Hi to everybody,
i'm supposed to send an email as customer care from a shared mailbox to several addresses of my company customers.
i'm using mailkit library and i use this code

Dim contenutomail As New MimeKit.BodyBuilder
Dim smtpclient As New MailKit.Net.Smtp.SmtpClient
 Dim mail As New MimeKit.MimeMessage
 smtpclient.Connect("smtp.office365.com", 587, MailKit.Security.SecureSocketOptions.StartTls)
 smtpclient.Authenticate("eurostar_italia@mycompany.com", "Aprile22")
 mail.From.Add(New MimeKit.MailboxAddress("", "customeroffice@mycompany.com"))
  For i = 0 To mailinglist.Count - 1
 mail.Bcc.Add((New MimeKit.MailboxAddress("",mailinglist(i).ToString)))
 Next
 contenutomail.TextBody = ""
 contenutomail.HtmlBody = "hello world"
        mail.Body = contenutomail.ToMessageBody
        smtpclient.Send(mail)
        smtpclient.Disconnect(True)

the problem is : sent mail are save in MY personal account SENT mailbox instead of shared SENT mailbox
can anyone help me ? i don't want to save a copy,i want the mail sent to be saved in the sent shared mailbox
i can't solve it
thanks
fabio

[eurostar_italia]

question up

[OptionBase1]

Well, from your example, I'm assuming that your personal mailbox is illustrated as "eurostar_italia@mycompany.com", and the shared mailbox is "customeroffice@mycompany.com".

I've never used MailKit, but the thing that stands out to me is that the credentials you are using to authenticate are for the "eurostar_italia@mycompany.com" (your?) account, so I would imagine that is why the email that is sent is going to the Sent items of that mailbox. So, my suggestion would be to change the authentication code to authenticate as the "customeroffice@mycompany.com" instead.

Good luck.

[eurostar_italia]

Well, from your example, I'm assuming that your personal mailbox is illustrated as "eurostar_italia@mycompany.com", and the shared mailbox is "customeroffice@mycompany.com".

I've never used MailKit, but the thing that stands out to me is that the credentials you are using to authenticate are for the "eurostar_italia@mycompany.com" (your?) account, so I would imagine that is why the email that is sent is going to the Sent items of that mailbox. So, my suggestion would be to change the authentication code to authenticate as the "customeroffice@mycompany.com" instead.

Good luck.

thank you for your reply.the point is the only way to access the shared mailbox is to use personal ID.
even in office365.com i must entry my mailbox and then open the shared one

[OptionBase1]

MailKit seems to be a 3rd party component. Do they have tech support or an online forum where you can ask them questions directly? Or possibly this is a question for Microsoft regarding how Office365 handles shared mailbox access.

In any event, this seems like a very specific question about that component, and not necessarily a VB.NET question, since the same situation would be encountered if this were being written in C# or other languages.

[jdc2000]

There has to be some way to authenticate in order to access any mailbox, even a shared one, or else spammers would be using it to send out spam. Perhaps a more detailed description of what you are actually wanting to be able to do would be helpful.

[eurostar_italia]

There has to be some way to authenticate in order to access any mailbox, even a shared one, or else spammers would be using it to send out spam. Perhaps a more detailed description of what you are actually wanting to be able to do would be helpful.

well,
i work in a small customer care office;we send formatted mail to our customer creating a new message with outlook client.
the mailbox is a shared mailbox of office 365
I tried to automate it ,creating a vb.net program to send mail,importing addresses and body message from other resources.
With my code i did it ,but sent mail are stored in MY sent mailbox instead of the one shared.
I don't know wy,probably due to the authentication...

[jdc2000]

If you are using Office / Outlook 365, then it is not possible to save the Sent mail in ONLY the shared mailbox sent folder. You would need your own Exchange Server to do that.

Possibly useful links:

https://docs.microsoft.com/en-us/exc...l-is-not-saved

https://www.slipstick.com/exchange/s...server-cmdlet/

https://m365scripts.com/exchange-onl...hared-mailbox/

[eurostar_italia]

If you are using Office / Outlook 365, then it is not possible to save the Sent mail in ONLY the shared mailbox sent folder. You would need your own Exchange Server to do that.

Possibly useful links:

https://docs.microsoft.com/en-us/exc...l-is-not-saved

https://www.slipstick.com/exchange/s...server-cmdlet/

https://m365scripts.com/exchange-onl...hared-mailbox/

ok probably my project will not go on.there's no way to do that.thank you for your reply

[techgnome]

thought - don't know if this will work or not ...
but you could sent hte emal to the shared address via a BCC (blind courtesy copy) ... then have a rule on the folder that then moves it to a separate folder instead of the inbox.


random thought. No clue if that would work or not.

-tg