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Thread: [RESOLVED] Blank vertical scroll bar after Windows 10 update

  1. #1

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    Resolved [RESOLVED] Blank vertical scroll bar after Windows 10 update

    My Windows 10 PC updated itself last night and today my VB6 apps that use the vertical scroll bar control, now show the vertical scroll bar as blank. They don’t have the up or down arrows or the scroll bar.

    It’s got to be too coincidental that this problem has occurred after the Windows 10 update?

    Any ideas what to do to resolve this please?

  2. #2
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    Re: Blank vertical scroll bar after Windows 10 update

    Not seeing any issues here.

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    PowerPoster jdc2000's Avatar
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    Re: Blank vertical scroll bar after Windows 10 update

    It could be due to the fact that Microsoft has decided to make the scrollbars disappear by default until you hover over the general area where they should be. There is a setting you can change to stop this.

    https://www.howtogeek.com/365325/how...in-windows-10/

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    Re: Blank vertical scroll bar after Windows 10 update

    Had a customer call with the same complaint this morning. Scrollbar just white, no scroll or up and down arrows. Win10 just updated for them, unfortunately did not get release number.

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    Re: Blank vertical scroll bar after Windows 10 update

    Quote Originally Posted by jdc2000 View Post
    It could be due to the fact that Microsoft has decided to make the scrollbars disappear by default until you hover over the general area where they should be. There is a setting you can change to stop this.

    https://www.howtogeek.com/365325/how...in-windows-10/
    Thanks for replying but it's not that unfortunately.

  6. #6

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    Re: Blank vertical scroll bar after Windows 10 update

    Quote Originally Posted by axisdj View Post
    Had a customer call with the same complaint this morning. Scrollbar just white, no scroll or up and down arrows. Win10 just updated for them, unfortunately did not get release number.
    Thanks for responding. Well it's good that it's not just me, but a pain that Microsoft have broken something with this update.

    The update is: April 13, 2021—KB5001337 (OS Build 18363.1500)

    https://support.microsoft.com/en-us/...c-ab2ba5013727

    If you get any information on it then please let me know

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    Re: Blank vertical scroll bar after Windows 10 update

    Quote Originally Posted by jdc2000 View Post
    It could be due to the fact that Microsoft has decided to make the scrollbars disappear by default...
    That article is about "store apps" not real programs.

    It might help to see a small program that reproduces the problem. I still don't see it in any of my programs or anything else for that matter. Maybe you are doing something different in yours.

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    Re: Blank vertical scroll bar after Windows 10 update

    Quote Originally Posted by dilettante View Post
    That article is about "store apps" not real programs.

    It might help to see a small program that reproduces the problem. I still don't see it in any of my programs or anything else for that matter. Maybe you are doing something different in yours.
    Create a new project, put a single VScrollbar control on it and make an EXE. Run it in Win 10 and it appears as a white block.

    (I am creating the VB6 project within a Win 7 VM.)

  9. #9
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    Re: Blank vertical scroll bar after Windows 10 update

    Works fine.

    20H2 build 19042.928 here.

  10. #10
    Fanatic Member Episcopal's Avatar
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    Re: Blank vertical scroll bar after Windows 10 update

    https://vbmania.com.br/index.php?mod...96644&pagina=1

    There are other people with the same problem on another forum.

  11. #11
    PowerPoster jdc2000's Avatar
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    Re: Blank vertical scroll bar after Windows 10 update

    The link I posted referring to the Microsoft setting affects more than just Store apps.

    Now that you’ve disabled the scrollbar from hiding when inactive, it will always be visible for any Windows Store app, as well as some built-in apps like Edge, Settings, and even the Start menu.
    However, it does not appear to be the cause of this VB6 issue. When the scroll bars are hidden, the entire bar is hidden, not just parts of it. It also does not seem to be affecting all instances of VB6 on Windows 10, and it seems to have affected other programs as well.

    https://answers.microsoft.com/en-us/...0-5eace8ada416

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    Re: Blank vertical scroll bar after Windows 10 update

    Hi,
    I'm facing the same issue on my PC and unfortunately some of our Clients, too. Our VB6 Software worked for over 20 years but after a Windows Update the scrollbars are not showing correctly anymore.
    Windows Versions with this problem:
    Windows 10 Pro 64 Bit Version 1909 (Build 18363.1474)
    Windows 10 Pro 64 Bit Version 1909 (Build 18363.1500)

    Scrollbars of a listbox are showing correctly. But VScrollbar or HScrollbar not.

  13. #13

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    Re: Blank vertical scroll bar after Windows 10 update

    Quote Originally Posted by dilettante View Post
    Works fine.

    20H2 build 19042.928 here.
    My windows build which is effected is Windows 10 Pro 64 Bit - 1909 (OS Build 18363.1500)

  14. #14

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    Re: Blank vertical scroll bar after Windows 10 update

    The 20H2 build update became available to me this morning so I have installed it and hey presto, the scroll bars are now working !

    So everyone experiencing this problem should find it gets fixed if they update to 20H2.

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    Re: [RESOLVED] Blank vertical scroll bar after Windows 10 update

    Same here! Installed 20H2 build 19042.928 Update and Scrollbars are working again!

  16. #16

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    Re: [RESOLVED] Blank vertical scroll bar after Windows 10 update

    Quote Originally Posted by knuxel View Post
    Same here! Installed 20H2 build 19042.928 Update and Scrollbars are working again!

  17. #17
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    Re: [RESOLVED] Blank vertical scroll bar after Windows 10 update

    Windows 10 isn't Windows 10, but more of a series of Windows releases all branded as "Windows 10." If you block updating you can fall behind pretty quickly, because many of the change releases are Service Pack scale or even greater.


    Sort of reminds me of a BLR spoof music video:

    Name:  NotTheFuture.png
Views: 5307
Size:  5.3 KB

  18. #18
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    Re: [RESOLVED] Blank vertical scroll bar after Windows 10 update

    hi,
    with Windows 10 Pro 64 Bit - 1909 (OS Build 18363.1500)
    which should i download?

    https://www.catalog.update.microsoft...uxutfufh3xgw00

  19. #19
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    Re: [RESOLVED] Blank vertical scroll bar after Windows 10 update

    ah ok, got it via Windows Update

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