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Feb 18th, 2021, 07:48 PM
#1
Thread Starter
Fanatic Member
Win-10 20H2, Word95, and HP Deskjet 500C Only Will Print first page
I print rarely.
Just tried to print a two page document from Word95.
Page 1 printed fine.
Page 2 (second) hung and said "out of paper".
Tried multiple times, same error.
Copied page 2 to another Word95 document, without
changing anything else, and Printed fine.
Anyone have any ideas how to troubleshoot?
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Feb 19th, 2021, 07:50 PM
#2
Re: Win-10 20H2, Word95, and HP Deskjet 500C Only Will Print first page
Try printing a 2 page document form Wordpad or Notepad to see if you get the same error. If you do, it is most likely a printer error and has nothing to do with Word95. Check the printer's paper detect sensors or switches for scraps of paper or other obstructions.
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Feb 20th, 2021, 10:47 AM
#3
Thread Starter
Fanatic Member
Re: Win-10 20H2, Word95, and HP Deskjet 500C Only Will Print first page
jdc2000:
Thanks for the suggestions.
Searching the net resulted in a few hits with the same issue, but only one solution (not HP printer) where the printer manufacturer was able to resolve the problem for the owner for their printer.
FollowUp:
I went into Control Panel for printer and removed option for spooler and selected direct print. Two pages printed without a hitch. Not sure how one troubleshoots using the spooler, but works for now.
Also see this link:
https://pureinfotech.com/fix-printer...er-windows-10/
Microsoft acknowledges Printer issues (Fix ?)
https://www.techspot.com/news/85669-...er-issues.html
Last edited by vb6forever; Mar 3rd, 2021 at 09:57 PM.
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