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Thread: [RESOLVED] Windows 8.1 Sign-In screen does not come up

  1. #1

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    Resolved [RESOLVED] Windows 8.1 Sign-In screen does not come up

    When I turn on my Toshiba PC I get the Toshiba boot up screen and then it goes blank. Normally it would then bring up another screen of some picture and then you have to press any key to get the Sign-In screen to show but now it only goes through the boot-up and then blank. It knows I am moving the mouse as the mouse pointer moves across the blank screen but it does not respond to any keyboard input.

    Any one have any ideas

  2. #2

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    Re: Windows 8.1 Sign-In screen does not come up

    OK, never mind about post 1. I got that one figured out but now I have another problem. My mouse pad doesn't move the mouse and the left/right buttons don't do anything. I can use a USB mouse with no problems but not the pad. I do not have disable pad while USB mouse plugged in so that is not the problem

  3. #3
    Frenzied Member jdc2000's Avatar
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    Re: Windows 8.1 Sign-In screen does not come up

    If the trackpad works in the BIOS setup, (assuming that is should), that would indicate that the hardware is good. Check the drivers for the trackpad. You could also try booting a live Linux disc or USB drive, or a Windows 10 install disc or flash drive to see if the trackpad works there.

  4. #4

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    Re: Windows 8.1 Sign-In screen does not come up

    Got it. It's FN+F5

  5. #5
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    Re: Windows 8.1 Sign-In screen does not come up

    Quote Originally Posted by Ordinary Guy View Post
    Got it. It's FN+F5
    Sounds like it was disabled after all...
    "Anyone can do any amount of work, provided it isn't the work he is supposed to be doing at that moment" Robert Benchley, 1930

  6. #6

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    Re: [RESOLVED] Windows 8.1 Sign-In screen does not come up

    It was disabled but not because I have a USB mouse plugged in. I think what happened is when I was having the first problem (re post 1) I was playing around with all the function keys seeing if any of them had any affect on the blank screen and as such I pressed FN+F5 thus disabling the pad.

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