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Thread: I am gonna sue them. But how ?

  1. #1

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    Angry I am gonna sue them. But how ?

    Again bad experiences from the hosting provider. This time, it is Hostgator India(hostgator.in)!

    They have ruined the name of it's parent, Hostgator US(hostgator.com) !!

    The US version had good tech team with great technical knowledge and have good manners. Whereas the Indian team are, .......... no, I shouldn't say those words!

    I am having VPS account, paying 4k INR monthly. And I am always treated like a beggar by them! Before purchase, I was treated as the king. Now, they are behaving like the king and I am like a beggar! If I had superpowers like Superman, then I would have already fried each and everyone in the tech team! :P

    The chat reps are like the IVR system. Even when we explain each and every thing in detail, they would reply a canned message and would ask to open a ticket. I thought live chat systems were setup inorder to provide a faster solution for our issues.

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  2. #2
    Randalf the Red honeybee's Avatar
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    Re: I am gonna sue them. But how ?

    What the hell is the VPS for which you have to pay 4k a month??

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  3. #3
    PowerPoster ThEiMp's Avatar
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    Re: I am gonna sue them. But how ?

    I have a huge free products range, of computer software in which you can download using any kind of 32-Bit Web Browser. Also there is coming a Social Networking section that I am making on my Website...

    |Ambra Productions Inc. | The Black Sun Society | The Black Shield | Ambra College | Church of the Black Sun | Ambra Productions Inc's Homepage | Boomtick Event's Venues: Ambar Nightclub, Jack Rabbit Slim's, Villa Nightclub and Lucy's Bar | Ambra Pasta | Fish Feast Company | Wallet Wizard | Ambrose Liquior | Ambar Tavern |

    Do you wish to do unpaid work for me??? If so, the PM me on this Forum, and then we can get to work, programming for the future of computers go by the name of ThEiMp. This is my ghost writers name. Also my nickname, means that I am: The Imperial of the Technology Industry, so then to make it really short, I just then wrote: The Imp, which is where I get the nickname from...

  4. #4

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    Re: I am gonna sue them. But how ?

    Quote Originally Posted by honeybee View Post
    What the hell is the VPS for which you have to pay 4k a month??

    .
    I have some apps that got so much visitors. And I was on a shared hosting (Hostgator India). Since the traffic was huge, the server resources were consuming largely and my account got limited. So, I was forced to move onto VPS(Virtual Private Server), which is actually a Virtual Machine in Linux, I believe. And I was suggested to subscribe to the level 4 VPS, which I have to pay around 4100 INR per month, including server space rent + cPanel charge + service tax !!

    Whereas in the US division, I think they don't specifically mention the tax as extra. But in India, they specify it as extra.

    There are some admins, who are very good at clearing issues and they are very polite to. Likewise the chat reps too. Recently, talked to a guy and he was so polite. And in some cases, when I ask the admins to provide the details of the issue or how they have cleared, then they never reply at all!!
    That attitude should be changed!

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    Re: I am gonna sue them. But how ?

    Quote Originally Posted by ThEiMp View Post
    It is this one!

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  6. #6
    Randalf the Red honeybee's Avatar
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    Re: I am gonna sue them. But how ?

    Have you started making money out of the site yet? If you are getting so many visitors you have to spend this big an amount on hosting every month, you had better be making money from it!

    And there will always be better hosting solutions.

    .
    I am not a complete idiot. Some parts are still missing.
    Check out the rtf-help tutorial
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    Change is the only constant thing. I have not changed my signature in a long while and now it has started to stink!
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    Use meaningfull thread titles. And add "[Resolved]" in the thread title when you have got a satisfactory response.
    And if that response was mine, please think about giving me a rep. I like to collect them!

  7. #7

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    Re: I am gonna sue them. But how ?

    Quote Originally Posted by honeybee View Post
    Have you started making money out of the site yet? If you are getting so many visitors you have to spend this big an amount on hosting every month, you had better be making money from it!

    .
    Yes I do.

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  8. #8
    I'm about to be a PowerPoster! Hack's Avatar
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    Re: I am gonna sue them. But how ?


  9. #9

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    Re: I am gonna sue them. But how ?

    Quote Originally Posted by Hack View Post
    You were answering to my thread title ? :P

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    Re: I am gonna sue them. But how ?

    Hi Akhil, just checking up here. So did you sue them really?

  11. #11

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    Re: I am gonna sue them. But how ?

    Quote Originally Posted by ragortue View Post
    Hi Akhil, just checking up here. So did you sue them really?
    Not yet. But they have improved their services. Am still using their VPS server now.

    I have filed an online consumer complaint against HP recently. But still not received any response from the officials! I guess no one is interested to hear what consumers has to say about!!


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