As to the modem, it was at least a 9600 baud modem. Those 2400s were so 80's.
Actually, the modem came from the service provider. They're pretty crappy. I did finally have an issue that was resolved correctly the first time, so I thought perhaps they were turning over a new leaf. We'll see tomorrow. Their hardware is sub-standard, as this is the third or fourth modem I've had from them. Not the third or fourth I've bought from them, though. I'm not sure if I've ever bought one from them, as they have managed to screw up delivery several times. At least one time, they charged me for one, but sent me two. I sent back the extra...and they refunded me. Another one just kind of showed up. I still have it, too, cause it failed.
At one point, I went and bought a third-party modem, so that I'd have something reliable...and then the ISP changed their technology and stranded that modem.

