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I am starting to get a few complaints that users cannot open a pdf in my software.
It works fine on my W8 os but i am using adobe 9.5 and they are using adobe 11 or later.
Any one else having issues.
Maybe i should be now be checking OS system's on load and if W8 use the Reader.....
IE11... Aha... And I bet your client are running 64-bit Windows OS too. If this is true then the the fix is really simple. Tell your client to use the 32-bit version of IE.
When Microsoft decided to make IE11 a critical update (which installs automatically unless you opt out before IE11 got installed), they also make the 64-bit version default instead of 32-bit as in previous IE versions. Therefore, the IE shortcut on the taskbar is changed to point to the 64-bit IE and they also remove the shortcut that points to the 32-bit IE from the Start menu program. So now the use is left with only shortcuts that point to IE 64-bit. The fix is to restore those shortcuts to make them point back to the IE 32-bit. You'll find the 32-bit IE at C:\Program Files (x86)\Internet Explorer\iexplorer.exe
thx Stanav i will try with MF.
Currently i use this to open the pdf
Is is possible to force the code to use the (x86) exe to open the pdf?Code:WebBrowser1.Navigate(ofd.FileName & "#toolbar=1")
thx
well i tried what you have suggested and had no luck.
even when i had turned off IE11 in the "Turn Windows features on or off"
In the set default programs you are not able to browse to the 32 bit IE.exe to set as default so i am now stumped.
By the way the customer is using firefox but firefox do not have a 64bit exe.
just to make things more complicated i updated my W8 to 8.1 and it loads the pdf in the webbrowser control fine so i then compared what he has installed with what i have installed and he has Adobe Reader 11 same as me and all default programs as set the same as mine... :confused:
This isnt a one off insident, i have 2 users with this problem, i havnt been able to compare the second users system yet.