Error on users computer

Hi guys

I have someone who downloaded my program using click-once.
My program allows user to read a .txt file and then manipulate data

The user selects the file to open by goin gto File>Open on menu strip

I have a user who gets an error message upon clicking on File Open

It doesnt open up the OpenFileDialog
return ans unhandled exception

Method not found
System Windows.Forms OpenFileDialog get_SafeFileName

Anyone have an idea what i should be looking at I cant re-create it on my end

Thanks

What is their OS and what is yours? Also, can you post the code that is run when you click Open?

I have developed it on XP service pack3 and they are on XP waiting to confirm there version and SP info

it appears the use of "SafeFileName" may be the issue with different version of 2.0 framework ?

vb Code:

Do
                OpenFileDialog1.InitialDirectory = "C:\"
 
                OpenFileDialog1.Filter = "Text Files (*.txt)|*.txt|CSV Files (*.csv)|*.csv"
                Me.OpenFileDialog1.FileName = ""
 
                If Me.OpenFileDialog1.ShowDialog() <> Windows.Forms.DialogResult.OK Then Exit Sub
                Me.ToolStripStatusLabel4.Text = Me.OpenFileDialog1.SafeFileName
 
                With OpenFileDialog1
                    Dim folderName As String
                    folderName = .FileName.Substring(0, .FileName.LastIndexOf("\"))
                    Me.ToolStripStatusLabel3.Text = folderName
                End With

Thanks

The SafeFileName property is only supported in the 3.0 framework and higher. You can confirm that by reviewing the documentation here. This means (since you are targetting the .NET 2.0 framework) that you can't use it. I believe there is a problem with there being two different versions of the v2.0 System.Windows.Forms library.

You can use, and should use this to get your file name (the SafeFileName property calls this internally anyway):

Code:

---

Dim safeFileName As String = IO.Path.GetFileName(fullPath)

---

Thanks

Ok so I changed the code as suggested by ForumAccount and the user got it working. Now they just emailed me and said they get the same message when

"using windows7 running via parallels on a macbook pro."

I have no idea what that even means , can someone tell me what might be happening?

Thanks

What is the error, stack trace and line of code for this error?

Unhandled exception has occured in your application. If you click continue........etc


Method not found
System Windows.Forms OpenFileDialog get_SafeFileName

You are still calling that property somewhere.

Thats what i thought, But I dont see it anywhere. I ran Find and Replace and it doesnt come up??
any other ideas?

Please post all of the error details. The whole stack trace. Please also post the actual code that is failing.

I dont have error details the user is getting the errror. The error is actually the error message from the below code and not the >SafeFileName, I beleive the user was mistaken. I walked through this with another user on Windows & who gets this message. "Invalid or Corrupt Data File.....etc."
Windows 7 to test it on

This is the block of code in which the recieve the error.

vb Code:

Do
                OpenFileDialog1.InitialDirectory = "C:\"
                OpenFileDialog1.Filter = "Text Files (*.txt)|*.txt|CSV Files (*.csv)|*.csv"
                Me.OpenFileDialog1.FileName = ""
 
                If Me.OpenFileDialog1.ShowDialog() <> Windows.Forms.DialogResult.OK Then Exit Sub
                Dim safeFileName As String = IO.Path.GetFileName(Me.OpenFileDialog1.FileName)
 
                Me.ToolStripStatusLabelFileName.Text = Me.OpenFileDialog1.FileName
 
                With OpenFileDialog1
                    Dim folderName As String
                    folderName = .FileName.Substring(0, .FileName.LastIndexOf("\"))
                    Me.ToolStripStatusLabel3.Text = folderName
                End With
                Me.Refresh()
                Me.ToolStripProgressBar1.Visible = True
                Try
                    Me.ToolStripProgressBar1.Value = 10
                    If safeFileName.EndsWith(".txt") Then
                        createschema()
                    End If
                    Me.ToolStripProgressBar1.Value = 20
                    con.Dispose()
                    ClearData()
                    BuildConnectionString()
                    SetConnString()
                    ReadColNames()
                    Me.ToolStripProgressBar1.Value = 30
                    CreateDataSets()
                    LoadSubjectValues()
                    If Subj_Val() = True Then
                    Else : Exit Sub
                    End If
                    LoadForm2()
                    Value_Trends()
                    Exit Do
                Catch
                    MsgBox("Invalid or Corrupt Data File Type" & "   " & "Select a Different Data File" & vbCrLf & "or Check Status Codes in Setup Menu", MsgBoxStyle.Critical, "Data Error")
                    Exit Sub
                End Try
            Loop
        End If

This is used to create the schema file:

vb Code:

Private Sub createschema()
        Dim safeFileName As String = IO.Path.GetFileName(Me.OpenFileDialog1.FileName)
        Dim fs As New FileStream("Schema.ini", FileMode.Create, FileAccess.Write)
        Dim writer As New StreamWriter(fs)
        Dim fn As String = safeFileName
        writer.WriteLine("[" & fn & "]")
        writer.WriteLine("Format = TabDelimited")
        writer.WriteLine("MaxScanRows = 0")
        writer.Close()
 
    End Sub

This is used for connectionn string:

vb Code:

Private Sub BuildConnectionString()
        builder("Provider") = "Microsoft.Jet.OLEDB.4.0"
        builder("Data Source") = IO.Path.GetDirectoryName(Me.OpenFileDialog1.FileName)
        builder("extended properties") = "text;HDR=Yes;FMT=Delimited"
    End Sub

And thi sis used to create datatables

vb Code:

Public Sub CreateDataSets()
        Dim safeFileName As String = IO.Path.GetFileName(Me.OpenFileDialog1.FileName)
        Dim StatusClosed As String
        StatusClosed = Form11.Closed_Code.Text
        Dim DateSold As String
        DateSold = Form10.DateSold_txt.Text
        Dim SubjId As String
        SubjId = Form10.add_Num_txt.Text
        Dim Status As String
        Status = Form10.status_txt.Text
        Try
            Dim sql As String = String.Format("Select * From {0} WHERE " & Status & " <> @Status AND [" & SubjId & "] <> @SubjAdd ", safeFileName)
            Dim comm As New OleDb.OleDbCommand(sql, con)
            comm.Parameters.AddWithValue("@Status", Form11.Closed_Code.Text)
            comm.Parameters.AddWithValue("@SubjAdd", 111111)
            Dim dalist As New OleDbDataAdapter(comm)
            dalist.Fill(dtlist)
            AddCol()
        Catch ex As Exception
            MsgBox(ex.Message)
        End Try
        Try
            Dim comm1 As New OleDbCommand("SELECT *  FROM " & safeFileName & "  Where " & Status & " = '" & StatusClosed & "'", con)
            Dim dasold As New OleDbDataAdapter(comm1)
            dasold.Fill(dtsold)
            AddColsold()
        Catch ex As Exception
            MsgBox(ex.Message)
            MsgBox("All Property's with a Sold Status Should have a Date Sold" & vbCrLf & "Please Check Your Data File" & vbCrLf & "One or More of Your Records may NOT have a Sold Date")
        End Try
 
        Try
            Dim comm2 As New OleDbCommand("Select * From " & safeFileName & " Where instr([" & SubjId & "], '111111' )", con)
            Dim subject As New OleDbDataAdapter(comm2)
            subject.Fill(dtsubj)
        Catch ex As Exception
            MsgBox(ex.Message)
        End Try
 
        Me.BindingSource1.DataSource = dtlist
        Me.BindingSource2.DataSource = dtlist
        Me.BindingSource3.DataSource = dtlist
        Me.BindingSource4.DataSource = dtsold
        Me.BindingSource4.Sort = "NewDateSold Desc"
        Me.BindingSource5.DataSource = dtsold
        Me.BindingSource6.DataSource = dtsold
        Me.BindingSource7.DataSource = dtsubj
        con.Close()
    End Sub

Ok it looks like I am going to need to get a windows 7 machine going so I can test this on my end

Should I get a 64 bit machine? Or am i ok with just getting 32 bit version of windows 7 and upgrading one of my exisiting machines?

Code:

---

Catch
                    MsgBox("Invalid or Corrupt Data File Type" & "  " & "Select a Different Data File" & vbCrLf & "or Check Status Codes in Setup Menu", MsgBoxStyle.Critical, "Data Error")
                    Exit Sub
                End Try

---

You are completely ignoring the actual problem and making up your own reason for failure. Tell the user what the failure is!!

Code:

---

Catch Ex As Exception
                    MsgBox("Invalid or Corrupt Data File Type" & "  " & "Select a Different Data File" & vbCrLf & "or Check Status Codes in Setup Menu" & vbCrLf & Ex.Message, MsgBoxStyle.Critical, "Data Error")
                    Exit Sub
                End Try

---

Quote:

---

Originally Posted by Grimfort

Code:

---

Catch
                    MsgBox("Invalid or Corrupt Data File Type" & "  " & "Select a Different Data File" & vbCrLf & "or Check Status Codes in Setup Menu", MsgBoxStyle.Critical, "Data Error")
                    Exit Sub
                End Try

---

You are completely ignoring the actual problem and making up your own reason for failure. Tell the user what the failure is!!

Code:

---

Catch Ex As Exception
                    MsgBox("Invalid or Corrupt Data File Type" & "  " & "Select a Different Data File" & vbCrLf & "or Check Status Codes in Setup Menu" & vbCrLf & Ex.Message, MsgBoxStyle.Critical, "Data Error")
                    Exit Sub
                End Try

---

---

Huh ?????
I dont know what the problem is. The file is fine, it opens on XP. There is something in my code that is not working on Windows 7

Oh Ok I re-Read you post and understand what you are saying, I am placing my own error message and not getting the actual error .

I still would have the problem of having to re-deploy and wait for user to try it again. Doenst seem an effective way of trouble shooting. Thats why i was just going to get a windows 7 machine especially since more and more people seem to moving to that?

Thanks

Getting it to happen again is your problem :). You may find that the issue is actually a security setting on that users box, or a corrupt file, or anything else environment related that you will not know how to replicate. Getting a test box for each OS is advisable, but sometimes resources are limited.

Thanks,
The user is using the same file on an XP machine and working fine. I have 2 users with same problem.

So I am pretty sure it has something to do with Windows 7, its a relatively simple program that reads a txt file. After googling I read that I should compile targeting x86. Since I am using MS Jet 4.0

Resources are VERY limited over here thats why i was looking for some advice from people with more experience then me as to which way to go. I am a bit confused by the wqhole 64/32 bit thing but reading about.