How do you show total call duration for a group when the data is saved as a string? I know to use CDateTime or CTime. But I'm not sure if I should set up a formula field and what the syntax is.
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How do you show total call duration for a group when the data is saved as a string? I know to use CDateTime or CTime. But I'm not sure if I should set up a formula field and what the syntax is.
http://diamond.businessobjects.com/node/238
Sorry if I wasted anyones time. This is a very good walk through for adding records with string variables for Call Durations. It walks you through the whole thing. Just remember when you set up your running total Evaluate for each record, and I reset mine on change of group. Hope this helps someone.