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On June 30, 2005, the Windows 2000 product family enters the Extended Support phase, which continues for at least 5 years through June 2010.
Which means only paid support incidents and customers that purchased the OS under Software Assurance policy.
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3. As recently as January 9, 2004 you confirmed that support would end on January 16, 2004. When was this decision made?
We have been discussing a support extension for some time and made a final decision on January 9, 2004. We have now begun communicating that decision.
4. Does this extension include support for Windows 98 and Windows Millennium Edition components like Internet Explorer?
Yes. Microsoft will extend the support end date for the current versions of components (such as Internet Explorer 6 Service Pack 1 and Windows Media Player 9) on Windows 98, Windows 98 Second Edition, and Windows Me. For these products running on these three Windows products, Microsoft will provide paid incident support. Microsoft will also continue to review and address critical security updates on these products, through July 11, 2006.