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When i click
start>
Shutdown
The computers hour glass comes up and then the shutdown screen never comes up. so i half to push ctrl-alt-del and go to shutdown.
What could be causing it.
ive ran my anti virus Norton and NOD32 nothing eccept adware.mirar
the os is Xp home Sp2
there are a number of things that could cause it first off try running a online virus scan and make sure all your virus scans and such are updated then scan it , is this a network computer?
no its not on a network They update every day. I have an AOL anitvirus scanner ive never used it.
i dont know any online ones
www.trendmicro.com < -- - - HouseCall
also give hijackthis a shot from castlecops hijackthis
Instead of ctrl-alt-del shutdown the second time, try start->shutdown the second time. If that works, you may have a program that's hanging when it asked to unload.
you cant do anything but push ctrl-alt-del
Windows shutdown troubleshooting info...
http://www.aumha.org/win5/a/shtdwnxp.php