weird connection issue

alright i have a computer that for some reason wont let you go on the internet ( both firefox and ie ) its connected throguh a hub the only things on the hub are the xbox and the pc , and you can connect to xbox live no problem. there is ai've tried the loop back test( ping 127.0.0.1) and it comes back fine. i've tried re enableing the nic and still no go, i've released and re newed te ip address,the link light on the card is on and its good. i've cleaned it for viruses , spyware etc and its all cleaned up and still no go i did a registry cleaning etc because thinking it maybe somthing like that but nothing. i've ran out of ideas what do you guys think? its using cable interenet

EDIT [8:13PM] I was just informed that a laptop was tried as well and doesnt work

Do you have a router?

Outline your network topology for us.

Quote:

---

Originally Posted by dark_shadow

alright i have a computer that for some reason wont let you go on the internet

---

What do you get when you try to get on the internet?

Quote:

---

Originally Posted by Hack

What do you get when you try to get on the internet?

---

pr0n of course. :D


What about ipconfig/all? What does that show?

@-TPM- no i do not have a router i have a hub

@penagate computer and laptop------hub-----modem ( all wired no wireless)

@hack i get an error saying the site cannot be found and to make sure i typed in the name correctly

@mendhak unfornntaly i'm not at the computer atm i'm gonna try my laptop and see if it works . then i know it could be either the computer and the other laptop or i was thinking maybe it could be the modem ? but them again that wouldnt explain why his xbox can connect to xbox live if the modem isnt working . is it possble it could be a problem with the ISP?

What happens when you connect directly to the modem, does that work?

If so, you have incorrectly wired the hub, or it's faulty.

i've tried connecting it to the modem directly and the same thing its a basic 4 port hub and i've checked the wiring and its fine. this all worked fine up until yesterday ? i was planning on re formating the computer as it was so i'm gonna wait a bit and if still no go then i'll try formating it and if that works we know somthing on the computer was messed.

Your ISP gives you 1 IP address. How are you getting addresses for the 2 (or more) devices (computer and X-Box)? A hub doesn't do that. It could be that the X-Box grabbed the IP and there's no IP left for any other computer. Or it could be that the computers (yours and the laptop) are configured wrong.

Drop to a command window and type ipconfig/all and post the results.

Or power cycle the modem? All the cable modems i've ever used required you to power-cycle before changing devices, that's why the XBOX would work, but not the PC's as it's learnt the XBOX's MAC address... Not the Hubs. Power-Cycle it, then try the HUB attached with the PC's. Should work. This is of course, if you havn't already tried it :p

@Al42 alrihgt well i'm not gonna be able to see the computer(s) and moden in question for a day or so so i'll do an ipconfig/all and post it when i get the chance


@thegreatone already tried that an no go

hey i finally got the screen shot of the ipconfig /all for yaso here it is

If that configuration can't get you to the internet (it looks good), check the DNS addresses in the computer (Control Panel/Network Connections/<your connection>/Properties/Internet Protocol (TCP/IP)/Properties) - which button is checked on the bottom half? It should be Obtain DNS server address automatically, or you should have the correct DNS addresses entered. If you have bad DNS addresses in there you'll get the "site cannot be found" error - because unless you're putting in a numeric address, the computer has to query the DNS server for it, and it can't find the DNS server if it doesn't have its address.

If you need the DNS addresses you can search for your provider at portforward.com's forum (there's a very long thread with DNS addresses) or you can call your provider's tech support people and ask which addresses they want you to use.

If the X-Box gets the addresses automatically and your computer doesn't, or has the wrong ones, that would match your problem condition.

alright thanks for the reply we figured out it was the computer as my laptop worked when i tried it over there so i was gonana re format the computer anyway

Why format it? Just set it up correctly.

no well the person that owns the computer wants me to format it anyway its pretty messed up so i dont have the patience to go and clean up the virues, spyware and etc at the moment as i've got alot of stuff going on so he told me to just format it as he has everything he wants backed up thanks for the help tho i'm sure the info you've told me will assist me later on :) and if i run into this problem again

192.168.0.1 as a default gateway.

hmmmmmm this looks strangely like a router to me ;)

Adware/Viruses? did someone say computer abuse?

Starting at the modem, what computer equipment is connected from there to the X-Box/PC - by make and model. Every single piece of equipment including the modem.

The ipconfig shot - that was done with the computer connected to the hub? Connect it directly to the modem, let it get an IP address and get another shot. Also see if it can connect to the internet like that.

ip conflict possibly

Quote:

---

Originally Posted by TokersBall_CDXX

192.168.0.1 as a default gateway.

hmmmmmm this looks strangely like a router to me ;)

Adware/Viruses? did someone say computer abuse?

---

That's the default IP of a D-link router right?

A few manufacturers use .0.1 as the gateway.