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Hi,
Is it just me or does anybody else think that microsoft are just trying to "spam" small businesses with this software claiming that it handles customer data/ digital relationships and contact information better thatn, somebody with some modicum of common sense?
Or am I just feeling threatened as it "competes" my compnaies services!!!
Kai
I haven't heard of anyone using their CRM software nor have I seen any screenshots or reviews.
I have my own CRM application (http://binaryidiot.com/binarydbase.php). You're not threatened by me, are you? :p
MS has several programs, utilities and tools that really do help in managing clients/customers. Especially useful in companies that do allot of marketing and sales. If your clients are not that involved in marketing and/or are small then they can get away with user skills in managing their Outlook contacts but will ultimately be missing out on some of the benefits.