Printing / Arial font

Hello,
I have a problem with a VB6 application.
I display a data summary table in the screen, which looks ok (the table is drawn using lines, and then the text is placed manually in each column, line). Fonts used are Symbol and Arial.
When printing, from a few computers under (XP SP2 or NT for example), the Arial font in the table is replaced with the Wingdings font (so impossible to read). But the Symbol font is ok.
This problem happens only with some computers (some other computers print fine, with the same printers). When it happens, it happens with all printers (even with pdf printing). So it doesn't seem related to the printer driver ? But still, the same fonts work fine on the screen....
We tried reinstalling the fonts, etc. Still the same.
Sometimes, reinstalling the system works.
Any idea ? Problem with a DLL version ? Which one ?
Thank you in advance.
Valérie.

Welcome to the Forums.

With different OS' you get different printer drivers for the same printer.Arial is a TrueType fornt so it should rint the ssame as displayed on the screen. Can you post the prining code as it could either be related t printer drivers or your code I suppose.

I'll try to post the code tomorrow (I'm not in my office today).
But I'd rather think it's related to system updates : the code is old (dating back to 1998), we have a lot of users, and started registering this problem only during the last weeks. We never had it before.
Also, a customer tried reinstallation of his system (NT in his case), and it worked fine again afterwards.

In our office : we compared the fonts and printer drivers between one computer printing fine and the other not (using the same network printer) : the font and driver versions, sizes and dates are exactly the same...
The main difference between both computers are the Windows updates : both are SP2 computers, but one has all recent updates, and the other not.

That's why I thought the problem might be related to a Windows or VB DLL version ?

Valérie.