Novice needs help!!!(problem installing .net app in other windows platform)

Hi everybody!!!

I made a simple program in VB.NET using MSaccess database and Crystal Reports 9.0. When I installed the program on my own pc and other pc (with windows XP platform having MSaccess app) the program runs perfectly and displays the report smoothly.

But when i tested it in a win98 platform with no MSaccess and Crystal Reports installed in it...the program runs, but when i tried to open(view) the report, an error message occured, saying "FAILED TO LOAD DATABASE INFORMATION".

I installed the MSaccess and Unistall it again, eventually the program works...

Probably the problem is on the connection of Crystal and MSaccess. What if I dont want to install the MSaccess? How can I fix this problem without installing the MSaccess?

I need somebody's HELP!!!!Thanks :cry:

How did you deploy your app? Did you include the Crystal Merge Modules?

Take a look through this document that discusses installing Crystal merge modules with a .NET app:

It shouldn't be an Access problem if you've used OleDB correctly.http://support.businessobjects.com/.../deploying_cr10_net.pdf.asp

Also you should make sure the Windows 98 machine had an up to date version of the MDAC installed on it.

This is the link for 9.0 merge modules.

Also, if you have the Developer version of CR then you should have the Runtime.hlp help file that designates all the dependancies
for each function, method, control.

hey guys, thanks for the reply!!!!


Just did what you advised...I installed the MDAC, included Crystal Merge Modules, and installed the .NET framework 1.1...but still, the same bug exists...

Hi, RobDog888! Can you give me an idea where can I find that Runtime.hlp? I never include that in my application coz I dont know where to find that...:confused:

Thanks!!!

Have you referenced some Access dlls in your project that weren't on the target machine? Those would have been installed when you installed Access, but might not have been removed when you uninstalled it again.

How did you actually deploy the project in the first place? Did you use a setup project, or just copy the exe to the machine?

Hi, Lil Ms Squirrel!!!!thanks for your reply!!!!


That's what am thinking too....it might be some Access .dlls that my project maybe needed...but what are those dlls?...Access has a lot of of dll if am not mistaken...and it's quiet hard to figure out those that that I need only...

Yup!! I used the setup project...actually I burned the whole package(setup project) of my app in a rewritable cd (just to make sure Im using an updated setup project) and installed it in some other pc...

Do you have an idea what are those dlls that i might be needing? and how can i integrate it to my project? Thanks!!!

Runtime.hlp only comes with the Developer versions of CR.
Its not for distribution in your apps. ;)
If you have the D version of CR then it will be located in the -
?:\Program Files\Seagate Software\Crystal Reports\Developer Files\Help\Runtime.hlp

If not then you may be able to search CR's website and see if they publish it there too.

Hi, RobDog888!!!Thanks!!!I Found it.(runtime.hlp)...

The only problem is, i cant understand what is written on it coz its in Japanese...that's a big problem, huh! :eek: By the way, Im using a Japanese version of CR and .NET

Im sorry I misunderstood your first post :o ...I thought, the file can be/must be included in my app...Thanks a lot!!! :blush:

Guess if you can translate it you'll be good.

It basicall can tell you what to include in your package. For example, if you only are printing then you need files 1,2,3,etc. If your exporting then
you need files 4,5,6,etc. Its very helpful :thumb:

hey RobDog888, Thanks a lot!!!

I'll just try to translate first the help file into english lang...

Did you use a DSN by any chance to connect to the DB? Or connect to it via a specific drive & path? Does the tartget machine have the same DSN set up? And/or is the DB in the same location for both machines?

Tg